A Singapore Go-Jek driver uploaded a video on Thursday (31 January) on Go-Jek Singapore Community Facebook page that shows a woman rider accusing him of kidnapping her because he took a route that uses Electronic Road Pricing (ERP) gantries.
Driver Kamaruzzaman Bin Abdul Latiff recorded and uploaded the seven-minute video to show the kind of behaviour displayed by riders that some drivers have to endure.
The drive wrote a caption to accompany the video and he said:
After few day of thinking. I guess i better to let it out. Pax accuse me of kidnapping her just bcoz of E.R.P..... i have already make police report & report to gojek. Be care to all phv driver. Blk 251 Bishan St 22 to 1 Coleman St @ 7.10am .....how to avoid ERP? She keep telling that i trying to cheat her. I ask her tell me if she know how to avoid ERP but she cant direct me to where should i go to avoid ERP.
In summary, the video shows that the driver wants to bring the solo female passenger to the police station as she kept saying the driver was out to cheat her money. This is because she insisted that the route she takes “every morning” does not encounter any ERP gantries. But, when he asked her to direct her to the route that she’s familiar with, the rider couldn’t. She then said that the driver knows the way and she doesn’t, which is why he was taking a route that she was not familiar with.
The driver then said he would not take a single cent from the passenger and the passenger insisted on not paying as well. He then told he would report the incident to the police and the Land Transport Authority, and told the woman to do the same.
The woman then got on the phone and accused the driver of being “dangerous”. It is unclear who she spoke to on the phone. Then, the person on the phone told the driver that she had the passenger’s GPS location noted down. The woman on the phone also said that the driver “have no right to take her hostage”.
Once the driver reached a location which he presumed was the police station, the woman started shouting for help and said she had been kidnapped. Then, the driver spoke to a man who appears to be a police officer who was out of the camera’s view. The officer told that the location was not the police station and directed him there.
While the conversation was going on between the men, the woman tried to exit the vehicle but the door was locked and she started shouting, “He lock the door!”
The driver and the police then tried to explain to her the door locks automatically, and the woman ended up shouting: “Is it because I am Chinese?”
The video can be viewed here:
Once the video went online, netizens began mocking her for her hysterical behaviour.
Some even went to the extent of doing their own research to find out the identity of the female passenger.
However, other netizens felt that it was not right for people to expose her identity and mock her. They felt everyone makes mistake and they should not bash her too much for this incident.