CPF members can now check their balance in four different languages

Source: Foreign Affairs Minister Vivian Balakrishnan Facebook page.

Starting now, Singaporeans will have the convenience to access their Central Provident Fund (CPF) balances in the Republic’s four main languages: English, Malay, Chinese, and Tamil.

Upon a successful log-in process and arrival on the “My CPF Homepage,” users will be able to see a box stating “[TRIAL]: Translated CPF Information”.

Once users click the “Start” button, tabs for each of the four languages will appear on the page.
Users can then click on the relevant tab, and the page will be translated accordingly.

In a Facebook post on Monday (1 Oct), Foreign Affairs Minister Vivian Balakrishnan lauded the initiative, saying: “Digital services must be accessible for everyone – regardless of language.”

Mr Balakrishnan, who is also in charge of Singapore’s Smart Nation initiative added that Singaporeans are also now able to apply for Enhancement for Active Seniors (EASE) improvements in their HDB flats in all four languages.

“I am delighted to share that, for a start, Singaporeans can now check their CPF balances, as well as apply for Enhancement for Active Seniors (EASE) improvements in their HDB flats, in all four languages,” he wrote.

The minister also revealed that polyclinics under the National Healthcare Group will also similarly accommodate their patients by allowing patients to make medical appointments online in the four languages by the end of this year.

“We are re-designing digital government services to make them simpler, more intuitive, and more accessible for all citizens,” he said.

He added: “We are also grateful for the support of community groups Mendaki [Council for the Development of Singapore Malay/Muslim Community] and SINDA [Singapore Indian Development Association] in vetting the translation.

“The roll-out of multilingual digital government services will make digital services more inclusive and accessible in a multilingual #SmartNation.”

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