Tag Archives: SMRT

SMRT advises commuters to make alternative travel plan on Wednesday morning

On Tuesday evening, 58 stations were put out of service due to power trips along the entire North-South and East-West Lines, affecting the trip back home for many commuters as the disruption took place during the evening rush hour. Free shuttle buses along with free bus services from both SMRT and SBS Transit were offered to commuters affected by the massive train …

Read More »

Train fault on Wednesday morning caused by jewellery pieces

Passengers travelling on the East-West line was was affected by delays in train after several jewellery pieces caused a door fault at 8am on Wednesday. A reader wrote to TOC to inform of the train fault which was said to have occured at around 7.45am to 8.15am. “Trains travelled at slower speeds and passengers at Chinese Garden were asked to detrain …

Read More »

Graffiti on train – latest in series of security breaches?

The graffiti sprayed on a SMRT train on 3 November might be the work of “disgruntled workers or vendors”, says the Straits Times on Tuesday. The graffiti at the Bishan train depot is the fourth such case to take place since 2010, and is the third vandalism incident. In 2011, vandals apparently cut a hole in the Bishan depot fence …

Read More »

Escalators stopped to prevent overcrowding of platforms due to delays at NSL

Train delays along the SMRT’s North-South line (NSL) this morning at around 7am which resulted in waiting time to vary between 5 mins to 7 mins. Sources informed TOC that announcements were made at the stations citing the delays to be caused by train fault at Ang Mo Kio. Due to the delays, the platforms were crowded with passengers waiting to board the …

Read More »

SMRT defend action by ground staff for overcrowding of MRT platform

Train operator SMRT defended its staff’s actions on Tuesday when as video of overcrowding of platform at the Lakeside MRT station platform on the East West Line went viral. The platform was overcrowded due to train delays which was not announced nor reported by mainstream news. Joel Rasis had taken a video of people pouring onto the packed platform and …

Read More »

No announcement made for SMRT EW line disruption

This morning at around 7.30 am, there were train delays along the SMRT’s East West line varying between 5 mins to 10 mins. The photographer of the above photo, took a snap shot of the situation at Jurong East MRT station and reported that the station had announced that the trains will have 10 min delay for those travelling from …

Read More »

Why is the SSA standard lowered for transport operators?

By Dayan, Failrail.sg Interestingly, the Land Transport Authority (LTA) uses different measures of train service availability for the Mass Rapid Transit (MRT) and Light Rail Transit (LRT) transportation system, even though both fall under the Rapid Transit Systems Act. Under the licensing agreement between the LTA and the train operators, SMRT Corporation and SBS Transit are required to comply with the Operating …

Read More »

Why the inconsistency in which LTA chooses to fine some incidents but not others?

By Dayan, Failrail.sg Inconsistency in how LTA choses to fine particular service disruptions while disregarding other similar major disruptions raises questions about how fines deter disruptions from recurring. Under the Licensing and Operating Agreement (LOA) between the Land Transport Authority (LTA) and the service operators, SMRT corporation and SBS Transit are required to adhere to the Operating Performance Standards (OPS) …

Read More »

SMRT acknowledges it should have sought approval: LTA

Public transport operator, SMRT, has acknowledged that it was wrong not to have sought approval from the Land Transport Authority (LTA) before it allowed five of its trains to be used to transport 3,000 students and staff from Anglo-Chinese School (Independent) on Tuesday. The LTA says “SMRT has explained to the regulator why it allowed Tuesday’s charter and admitted that …

Read More »

Urging LTA to re-consider the proposed framework by SMRT Corp

By Derrick Sim On 3rd May 2014, SMRT Corp announced that talks had been ongoing with the government to extend the financing framework for their existing lines. If approved, under this framework, government will buy back the rail infrastructure from SMRT and all maintenance of rail infrastructure will carried out by government using public fund. Though the discussion are underway, …

Read More »