Connect with us

Headline

Overworked, inconsistency of point-based system, unequal treatment of higher and lower level: SBS bus drivers distressed

Published

on

In Singapore, working as a bus driver seems like an unwelcome job among the locals due to low pay, long working hours and poor work-life balance.

A few bus drivers from SBS Transit have even been brought their dispute over work matters to court recently in the form of a lawsuit regarding overtime wages and rest days.

The recent lawsuit spurred the withdrawal of some bus drivers from the National Transport Workers’ Union (NTWU) who claimed that the union did not stand its ground to fight for its members’ rights and felt pointless to stay within the union.

Recently, TOC met up with a few bus drivers from different bus interchanges to hear from them about their issues and difficulties faced when working as bus drivers.

Drivers overworked due to long working hours and changing work schedule

One of the issues that was constantly brought up is long working hours for bus drivers. The drivers complained that long working hours and changing work schedule resulted in a lack of rest.

Based on the employment contract that TOC was shown, bus drivers are supposed to work for six days and given one day of rest. But according to the bus drivers, they are actually made to work seven days and given one day of rest.

The bus drivers said that sometimes they are overstressed and overworked as the company seems to “squeeze” them to the max by amending their work schedule.

Bus drivers also complain about the time that they take to clean the buses and top up the fuel, was not counted as over-time, however, this has changed since the company switched to contractors as the contractors keep the timing of the top-ups.

Speaking on the issue of work schedules being amended, the drivers said, “SBS sometimes will inform us on the day itself,” adding that the reasons given by SBS for the amendments are “unacceptable” – such as covering for other bus drivers.

The drivers TOC spoke to, doubted that SBS would activate the standby drivers because of the company’s “preference” of drivers.

How safe is such a deployment policy, asked a bus driver who has been with SBS for six years. He shared that he had recently been given a work schedule that has him working for 12 continuous days.

The same bus driver said that while the young drivers can say that the workload is acceptable, but asked how long would they be able to keep up such a pace and at what cost?

Work-life balance is essentially not possible for a bus driver due to the odd-hours of work and the eight-day work shift, said another bus driver who was at the interview session. Those in the morning shift would have to go to work at 4 am while those in the night shift would end their work at about 2-3 am.

Performance bonus being affected due to inconsistency of point-based system

The bus drivers also complained that SBS was no longer paying sick leave since 2008 even though they claimed that paid sick leave has been a long-time practice of the company. The drivers alleged that SBS “slowly changed” their terms and as a result, employees start to forget about this long-time practice.

At the same time, the drivers also raised the issue of how taking sick leave affects their performance bonus and salary increment although they are entitled to 14 days of sick leave.

“Drivers who take more than two days sick leave will have their points deducted,” said one of the drivers, adding that the more points are deducted, the lesser chance they have of getting the full performance bonus.

According to the drivers, the performance bonus that they received is based on SBS’s point-based system. If a driver is convicted of offences, their points will be deducted and that will subsequently affect their bonus — they still, however, get their full 13th-month bonus.

The drivers lamented that sometimes the points will not reflect their actual performances because SBS will ask the drivers to be “responsible” for their own “fault”, even if the fault may not be the drivers’.

Noting that SBS might charge bus drivers for offences without any evidence, the bus drivers shared from their personal experience that when they requested to check the CCTV footage to verify an incident scene, their requests were turned down by SBS on the grounds of “privacy”.

One of the drivers said, “It is very difficult for us to maintain such points according to their standards.”

“There are people who can maintain [it], because they are service people, not like BC (bus captain) at frontline,” he added.

Some bus drivers have given up trying to aim for the upper-tier bonuses all together due to the difficulty, according to the bus drivers whom TOC interviewed. And the ironic aspect of the bonus system is that the lesser a bus driver drives, the more likely one will be able to score high points because of the tendency to lose points via complaints.

Unequal treatment of upper level and lower level

One of the bus drivers went on to say, “We are the ones who go to war, we are at the frontline. The higher authorities just ‘press button, press button’, so it’s unfair. The one who face [the] sun, [and are] under the rain is us.”

The driver expressed his discontent over the unfairness of bonuses being deducted after enduring all these tough times.

The bus drivers commented that only certain people will score higher points – leaders and senior bus captains have this privilege. This means they are less likely to experience bonus deductions.

Apart from that, such unequal treatment is also reflected in the handling of complaints against drivers. The drivers claimed that only certain complaints will be taken into consideration after being “filtered” by SBS, implying that only certain drivers will be reprimanded for complaints received.

One of the drivers was unhappy when she was given a warning due to a passenger’s complaint about the overcharging of bus fare. The bus drivers claimed that the overcharge should not be pinned on the bus driver’s responsibility as the passenger had paid the bus fare with the tap-and-go system.

While the company allegedly did not accept her argument, her case was eventually resolved after being told that another senior had the same complaint from passengers.

To this, the other drivers pointed out that SBS’s “preference” caused these kinds of unfair situations to happen.

Touching on the government’s launch of autonomous buses, the bus drivers commented that authorities have overlooked the safety of passengers. The drivers claimed that autonomous buses are not passenger-friendly and it is not the same as having a bus driver guarding the vehicle.

On the changes to the buses to supposedly improve safety, the drivers noted that these amendments unwittingly create safety hazards, such as bus doors can only be opened when the bus halts at designated bus stops and the emergency door being taken off to increase seating capacity, said the bus drivers. “What if a fire happens in the middle of the road?” asks one of the bus drivers.

Going back to the unjust treatments, one of the drivers remarked that the unfairness has long been there. It’s just that nobody is brave enough to speak up against injustices, as many people believe that having “no mess is the best”.

Continue Reading
Click to comment
Subscribe
Notify of
0 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Current Affairs

Protests continue as Indonesia president Jokowi receives final draft of job creation law

Published

on

By

JAKARTA, INDONESIA — After being rocked by the three-day mass protests against the controversial job creation law (UU Cipta Kerja), Indonesia witnessed yet another protest on Thursday (15 October) as President Joko Widodo received the final draft of the law.

The final version of the much-debated regulation–which the parliament enacted on 5 October–was handed over to the president the day prior.

Different versions of the final document once raised questions

The final draft of the job creation law had two versions when it was enacted. The parliament confirmed the 812-page document on 13 October.

However, there was a 1,035-page file that the parliament also confirmed. Both documents were brought during the ratification of the bill.

In a text message TOC received on Thursday afternoon, Sukamta, a politician from the Social Justice Party (PKS) stated that his faction had yet to provide a statement regarding the different versions as they wanted to avoid the spread of false news.

“We are still reviewing the draft. The file that has been circulated has some differences in the numbers of pages. The parliament chief said that it is about the paper and font’s size,” he said in a WhatsApp chat.

The 812-page version has 24 changes in the word “and” into “and/or”, Detik reported.

How do politicians see the job creation law?

Sukamta opined that the law will benefit investors and pave the way for liberalisation in the education and mineral resources sectors. A major concern that comes with the bill, however, is the shrinking of labour rights.

In an energy cluster in the bill, for example, the government will provide an incentive by freeing coal royalty for coal miners that focus on the downstream sector as stipulated in Chapter 128 A.

Such an incentive can disrupt the country’s income. However, a high-ranked official at the Energy and Mineral Resources Ministry (ESDM) rebutted that claim, saying that coal downstream sector can boost a region’s income and open a job opportunity.

The main sources of protest against the bill rely on some chapters on workers’ rights.

Ahmad Baidowi, a politician from the United Development Party (PPP), stated that the reduction of the compensation for laid-off workers aims to ensure that all workers receive their rights.

Under the omnibus law on job creation, compensation for laid-off workers is reduced from 32 times salary to 19 times salary and six times from the government’s scheme of laid-off workers (JKP).

“Data from the Ministry of Manpower in 2019 revealed that only 7 per cent of laid-off workers receive their rights under the old law,” the parliament member told TOC on Wednesday, claiming that not all companies pay compensation 32 times of salary due to financial trouble or bankruptcy.

When asked about how factions at the People’s Representative Council (DPR), Ahmad stated that during the process of converting the bill into the regulation, all factions agree.

“It is their political statement when they voice their opposition, and it is common in politics,” he added.

The process of turning the draft into the law also raises questions as it lacks public participation, Sukamtan and other experts stated.

“As stipulated in the DPR’s Code of Conduct, the enactment of the bill must be carried out by handing over the bill and the signing during the plenary session,” said Sukamta in a written statement sent to TOC.

Migrant workers on job creation law

Hariyanto from the Indonesian Migrant Workers’ Union (SBMI) told TOC that migrant workers were not involved during the formulation of the bill before being converted into the law.

The omnibus law on job creation disrupts the management of migrant workers’ placement companies (P3MI). Under the new law, the central government has the authority to give permits to P3MI, revoking that of the Ministry of Manpower.

“Such a new procedure disrupts the management of P3MI. We see that the placement procedure of vessel crewmembers overlaps, as there are three institutions hold the permits for manning agencies (Ministry of Manpower, Ministry of Transportation, and Ministry of Trade),” Hariyanto said, adding that there are many fraudulent manning agencies that recruit people.

Chapter 57 in the new law revoked the role of the Indonesian Migrant Workers’ Protection Agency (BP2MI) in granting a recommendation for recruitment agencies.

“The law slashes red tape, so it is good. However, the establishment of recruitment agencies takes time … We need to make sure whether there is a training centre, and so on.

“The chapter also has multiple interpretations regarding the statement that the data update of P3MI should be within 30 days. Is it after the law is enacted or every 30 days?” The activist questioned.

Continue Reading

Headline

Indonesia boosts diplomacy efforts to raise concern over exploitation of its nationals on fishing vessels

Published

on

Indonesia’s plans to report the alleged exploitation of Indonesian crew members on a Chinese fishing vessel to the United Nations (UN) Human Rights Council is expected to raise worldwide concern over the ongoing “modern slavery” at sea.
“As there are statements that there will be a further investigation involving Interpol, we hope that the incident [the dumping of four Indonesian crew members from Long Xing 629 fishing vessel] can be an eye-opener that the exploitation at sea is still rampant,” Hariyanto Suwarno, chief of Indonesian Migrant Workers’ Union (SBMI) told TOC on Saturday (16 May).
Hariyanto added that this year would be the right time for Indonesia to strengthen diplomacy and pressure countries identified as fishing vessels’ owners such as China and Taiwan to urgently make changes, given Indonesia’s position as one of the permanent members of the UN Human Rights Council.
The incident at Long Xing 629 vessel in early May caught international attention when South Korea’s MBC TV station aired the poor working conditions on the fishing boats and how employers had dumped the dead bodies of Indonesian workers at sea.
Hariyanto added that what happened in early May was not the first case of its kind.
In 2012, 204 Indonesian vessel crew members were stranded in Trinidad and Tobago’s waters on a Taiwan-owned vessel.
In February 2014, 74 Indonesian workers were abandoned in Cape Town, South Africa. They worked for a Taiwan-owned boat.

Indonesian workers on foreign fishing vessels receive lower salaries than stipulated in contract, says insider

Workers on fishing boats are prone to exploitation as they are forced to work for 18-20 hours. They also do not receive the salaries stated in their contract.
“The contract states the salary is US$400, but they only receive US$150,” said an insider, who agreed to speak to TOC under the condition of anonymity.
He added that fishing boats usually remain at sea for months, or even years, posing a challenge to the Ministry of Foreign Affairs to communicate with the fishermen aboard the vessels in the event of an emergency.
“Fish in fishing boats such as Long Xing are transferred to collecting boats that will provide logistics to that fishing vessel. Such boats remain at sea for more than two years,” the source explained.

Overlapping procedures?

Head of Indonesian Migrant Workers’ Protection Agency (BP2MI), Benny Rhamdani, told CNN Indonesia that overlapping procedures on sailors’ recruitment had contributed to the insufficient protection of fishers on a fishing boat.
He said that several institutions claimed they could issue a format letter on sailors’ placement, such as the Ministry of Transportation, Ministry of Manpower, Ministry of Trade, and Indonesian Migrant Workers Placement Company (P3MI).
“Such a complicated situation makes the Ministry of Foreign Affairs act like a firefighter, as they only act when something happens. This is because they do not have official figures, since many fishers are recruited to work illegally,” an anonymous source told TOC.
Hariyanto of SBMI, however, said that the Ministry of Transportation only focuses on marine transportation management, while boat workers’ recruitment and placement is the central core of the Ministry of Manpower.

Ratification of ILO Work in Fishing Convention No.188

Migrant workers’ organisations urged the Indonesian government to ratify the International Labour Organization (ILO)’s Work in Fishing Convention No.188, which the country had signed in 2007.
The ratification will provide legal certainty and protection for Indonesian sailors work in the fishing sector, said Ilyas Pangestu, Head of Indonesian Fishery Workers’ Union (SPPI) in a virtual press conference on 7 May.
The ratification of ILO Works in Fishing Convention matters because not all sailors are fishermen. Under international law, sailors are protected by the Maritime Labor Convention (MLC) 2006.
“Indonesia ratified U.N. Convention on The Protection of The Rights of Migrant Workers and Their Family Members (1990) in 2012, and it became the Law No.6/2012 on the convention’s ratification.
“That law was integrated into the Law on Protection for Indonesian Migrant Workers,” Hariyanto said, adding that Article 4 in the law stipulates that the definition of ‘migrant workers’ includes those working in the fishery sector.
“Let’s say Indonesia has ratified the ILO Work on Fishing Convention. The ratification is not enough as Indonesia needs to push countries like China and Taiwan to do the same so we can demand our fishers’ protection,” he added.

Indonesia signed, ratified UN human rights treaty for migrant workers

International human rights lawyer and academician Andrew Clapham in his book Human Rights: A Very Short Introduction highlighted that a treaty for migrant workers is one of the seven “core” human rights treaties under the United Nations Organisation (UN).
The International Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families, which came into force in 2003, covers rights such as access to labour rights equal to those of citizens and protection from collective expulsion — including for workers at sea such as fishermen.
Indonesia, one of the Southeast Asian countries known to frequently export migrant labour to neighbouring countries and beyond, signed the treaty on 22 September 2004 and ratified it on 31 May 2012.
Professor Clapham noted, however, that UN Member States that “have accepted obligations under this treaty are mostly states that export migrant workers rather than those that host them” [emphasis by Professor Clapham].
Such a situation would also mean that “those states that host migrant workers avoid the reach of this treaty and the prospect of supervision by the monitoring body”, he added.
Treaties are considered legally binding between UN Member States at international law.
While the International Court of Justice (ICJ) hears disputes between Member States — and has the authority to issue binding decisions to the Member States involved in the cases at hand — a State must firstly accept and recognise the jurisdiction of the Court, whether generally or in relation to a particular case.
A State that has not accepted the Court’s jurisdiction cannot be compelled to appear before the ICJ.

Continue Reading

Trending