Labour
Work-life balance a top priority: Half of Malaysians ready to switch jobs, reveals 2023 Randstad Report
According to the 2023 Randstad Employer Brand Research, 50% of Malaysian employees are prepared to leave their current roles in pursuit of better work-life balance. Amid the pandemic-induced shift towards flexible work options, employees are seeking a holistic work experience that not only offers competitive remuneration, but also enhances overall work-life harmony.
MALAYSIA — In the wake of the 2023 Randstad Employer Brand Research report in Malaysia, it has been revealed that half of Malaysian employees would consider leaving their current jobs for a healthier work-life balance.
Released today, the report by Randstad, the world’s leading talent company, brings into focus the evolving expectations of the Malaysian workforce in response to changing economic and labour market conditions.
Fahad Naeem, the Country D irector at Randstad Malaysia, remarked, “In the face of unprecedented challenges over the past three years, Malaysian workers’ perspectives towards work have undergone significant transformations. While competitive remuneration and benefits remain a top priority, today’s workers are actively seeking employers who can provide a more comprehensive work experience that fosters a healthy work-life balance.”
He added, “In the face of escalating competition in the labour market, it is imperative for employers to understand the expectations of job seekers to devise effective recruitment strategies. This alignment with workers’ expectations can help companies bolster their ability to attract and retain top talent in Malaysia.”
The survey, conducted amidst the backdrop of a hybrid work environment induced by the pandemic, found that 53% of respondents were mandated to return to a traditional office work setting in 2023. This represents a 16% increase from 2022 and a 34% jump from 2021.
Naeem underscored the shift in workers’ expectations, “Malaysian workers today desire the autonomy to design a work-life routine that suits their needs, with flexible work options playing a key role. Conversely, employers are keen to revert to pre-pandemic work norms to foster productivity and facilitate employee interaction to strengthen corporate culture.”
He warned that enforcing a strictly office-based work model could spur resistance and disengagement among employees, particularly those who demonstrate higher productivity when working remotely. He urged employers to actively heed their employees’ preferences and weigh the pros and cons of different work arrangements on job satisfaction, productivity, and talent recruitment strategies.
“The definition of work-life balance has evolved. It’s no longer about rigidly allocating the hours of the day between work and personal life. The blend of job responsibilities into various aspects of our lives due to technology advancement and increasing work demands is redefining our relationship with work. Employees are now looking for organizations that support this integration, turning work into a source of fulfilment and joy,” Naeem shared.
He urged organizations to build a robust support system rooted in trust, understanding, and clear communication to mitigate work-related stress and create a more enjoyable and meaningful work environment.
The 2023 Randstad Employer Brand Research surveyed over 163,000 respondents across 32 markets, including 2,529 individuals in Malaysia.
Labour
Singapore’s Manpower Ministry engages Dyson over last-minute layoff notice to union
The Ministry of Manpower (MOM) has engaged with Dyson following the company’s one-day notice to a labour union regarding retrenchments. MOM emphasised the importance of early notification to unions as per the Tripartite Advisory on Managing Excess Manpower. It noted that while Dyson is unionised, the retrenched professionals, managers, and executives (PMEs) are not covered by the union’s collective representation.
SINGAPORE: The Ministry of Manpower (MOM) has initiated talks with Dyson after the company gave just one day’s notice to a labour union about a retrenchment exercise.
The United Workers of Electronics and Electrical Industries (UWEEI) had earlier requested a conciliation session to address the issue.
According to MOM’s statement on 3 October, the ministry met with Dyson on 2 October and plans to meet with the UWEEI to facilitate an amicable solution.
The dispute arose after UWEEI’s executive secretary, Patrick Tay, voiced the union’s disappointment that it was notified of the retrenchment just a day before Dyson laid off an unspecified number of workers on 1 October.
Tay expressed concern that the short notice did not allow enough time for discussions to ensure a fair and progressive retrenchment process.
He also highlighted that more time would have enabled better support for the affected employees.
According to MOM, under the Tripartite Advisory on Managing Excess Manpower and Responsible Retrenchment, unionised companies should give unions early notice when informing employees of retrenchments.
However, while Dyson is unionised, the professionals, managers, and executives (PMEs) who were laid off are not covered by the union’s collective representation.
“Hence the period of notice to inform UWEEI is negotiable,” MOM said.
However, MOM acknowledged that insufficient notice was given in this instance and stated its intent to work with both parties to improve communication going forward.
The Ministry also emphasised that the formula for calculating retrenchment benefits for PMEs does not necessarily have to follow the same criteria applied to rank-and-file workers.
The specific terms of such benefits are subject to negotiation between the union and the company, a position that has been agreed upon within Singapore’s tripartite framework.
MOM reaffirmed that it would mediate the issue if needed.
In its 3 October statement, MOM reiterated Singapore’s commitment to supporting businesses like Dyson that choose to invest in the country.
“We will work with these companies, economic agencies and NTUC to ensure that we remain both pro-worker and pro-growth.”
Mr Tay, who is also a Member of Parliament from ruling People’s Action Party (PAP), in an video message posted on UWEEI’s official Facebook page, urged Dyson executives affected by the retrenchment to seek assistance from the union in ensuring that their benefits are fair.
However, he noted that Dyson has not shared crucial details, such as the job levels of those impacted, which complicates the union’s efforts.
Tay explained that some affected workers had been instructed to keep their retrenchment packages confidential or risk losing them, further adding to the union’s concerns.
Although the union believes the package aligns with UWEEI’s standard of one month’s salary per year of service, Tay stated that uncertainty remains over whether the package is capped.
“That is why we are concerned that we have not received more information from Dyson on who the affected workers are or their job levels as Section 30A of the Industrial Relations Act also allows UWEEI to represent executives individually on retrenchment benefits.”
In response to the ongoing situation, UWEEI has established a task force to provide guidance to the retrenched employees, particularly in terms of job searches.
Tay also issued a public call for Dyson employees, especially PMEs, to join UWEEI so the union could better support them during such retrenchment exercises.
Comments
Chris Kuan questions Singapore’s foreign workforce dependency and official statistics
Former Singaporean banker Chris Kuan has raised important questions about the extent of Singapore’s dependency on foreign labour in a recent Facebook post.
His analysis, which critiques how official statistics are compiled, refers to the data released from the latest Population in Brief report published by the National Population and Talent Division (NPTD) of the Prime Minister’s Office.
According to the report, which was highlighted by Channel News Asia on 24 September 2024, Singapore’s total population exceeded six million for the first time, largely driven by growth in the non-resident population.
Of the 6.04 million people residing in Singapore as of June 2024, 1.86 million were non-residents, including foreign workers, domestic helpers, dependents, and international students.
Kuan focuses on this breakdown, which revealed that the non-resident population grew by 5% in the past year, with work permit holders and foreign domestic workers making up a significant share.
Work permit holders alone accounted for 44% of the non-resident population, while foreign domestic workers made up 15%.
These figures, he argues, illustrate the nation’s increasing reliance on foreign labour, which is often overlooked when discussing economic data.
In his analysis, Kuan estimates that over 2 million jobs in Singapore are held by foreigners, including Foreign Domestic Workers (FDWs).
According to the Department of Statistics, the number of employed persons is 3.8 million, with 2.4 million being resident workers. However, there is no breakdown of the resident workers into Singaporeans and Permanent Residents who are foreigners—even when asked in Parliament.
He noted that this number represents approximately 51% of the total workforce. When excluding FDWs from the calculation, foreign workers still account for 44% of the country’s jobs.
According to Kuan, this figure underscores how heavily the nation depends on non-resident workers, with more than half of these foreign jobs being in the Work Permit and FDW categories.
Kuan also critiqued the way Singapore’s official statistics are compiled, particularly by the Singapore Department of Statistics (SingStat).
He pointed out that economic measures such as the Gini coefficient, which tracks income inequality, as well as median household income and salaries, are typically calculated based on the resident population alone. This exclusion of nearly 30% of the population, which includes 1.1 million work permit holders and FDWs, creates a skewed perception of the nation’s economic reality.
The CNA report similarly notes that the non-resident population is subject to fluctuations based on Singapore’s social and economic needs, with sectors such as construction and marine shipyard work seeing the largest growth.
The Population in Brief report also highlights that the country’s resident employment has grown in sectors such as financial services, information technology, and professional services, which are predominantly filled by local workers.
Kuan argued that this selective focus on residents when reporting statistics results in an overly positive picture of Singapore’s wealth and economic performance.
He illustrated this point by referencing an online comment made in a Facebook group for Malaysians and Singaporeans living in Japan.
The commenter had falsely claimed that cleaners in Singapore earned S$3,000 per month, higher than the starting salary of fresh graduates in Japan.
Kuan debunked this claim, explaining that the actual salary for a cleaner in Singapore is closer to S$1,500, while fresh graduates in Japan typically earn around S$2,500 or more. He suggested that such misrepresentations stem from the limited perspective offered by focusing only on residents in economic data.
In his post, Kuan expressed concern that many Singaporeans have been “brainwashed” by these incomplete statistics, which exclude the foreign workforce that contributes substantially to the country’s GDP.
He emphasised that much of Singapore’s success in terms of wealth and GDP growth cannot be fully understood without acknowledging the role of non-residents, including Employment Pass holders, S Pass holders, Work Permit holders, and FDWs, as well as foreign students and dependents.
Kuan’s critique has added fuel to the ongoing debate about Singapore’s demographic and labour policies.
As the country continues to rely on foreign workers to support economic growth, the balancing act between resident and non-resident employment remains a central issue.
The CNA report noted that the Singapore government has consistently maintained that the foreign workforce is crucial to complementing the local workforce and allowing businesses to access a broader range of skills from the global talent pool.
However, Kuan’s post raises the question of whether the full economic impact of this dependency is being adequately reflected in public discourse and official statistics.
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