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Singapore’s booming taxi-booking apps

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Taxi booking apps 1 - Diary of a Singaporean Cabby

Flagging billboards at Bukit Merah View hawker center.

By James Lim
“Uncle, STOP!” a deafening scream suddenly pierced into my ears.
“You almost bang into the car in front. You can go and die but I don’t want to die young, ok!” my lady passenger furiously scolded me.
Yes, I had committed the most unforgivable sin for working on a third-party taxi booking Apps with my cellphone while driving. I could have landed with a hefty fine, jail, revoked license and worst of all, destroyed or killed an innocent life if a fatal accident had happened. I had absolutely no excuse for my “horrendous crime” and begged for her forgiveness.
The dangers of using handphone while driving is well understood and yet it is an incorrigible habit of many drivers worldwide.
Lately, taxi drivers in Singapore are incentivized and bombarded with an explosion of third-party taxi booking Apps like GrabTaxi (Malaysia, Oct 2013), EasyTaxi(Brazil, Dec 2013), Uber (USA, Sept, 2014) and Hailo (Nov, 2014). A lot had been written about these Apps in the press and blogsphere. (You may want to read them at these links – Boom In Taxi Booking Apps, Vulcanpost – GrabTaxi, Say-Hello-to-Hailo-Apps, Mr Tan Kim Lian Apps)
As anticipated, our transport authority is now mulling to control and regulate these Apps as their impact on public transportation system grows. Currently, technological companies that operate these Apps are not regulated. Now, tell me, which business or part of our daily life is not regulated by PAP?
Nevertheless, as a taxi driver, I think the need to use a handphone to work on these Apps while driving has the most dangerous impact on me and my passengers. If an increase in regulation is indeed required for the use of these Apps, scholars at LTA should focus more on the safety impact of these Apps rather than the economic impact on Government coffers. I hope Mr Ang Hin Kee (PAP MP and advisor for National Taxi Association) will also focus more on the welfare of taxi drivers instead of finding faults with these Apps companies, echoing LTA views or protecting GLC taxi operators interests.
Although a proposed amendment to Road Traffic Act next year will make using or holding a mobile device while driving a more serious traffic offense with stiffer penalties, all laws will never eliminate diehards. There will always be law-breakers. Which taxi driver never make an illegal U-turn to catch a passenger faster? In their natural anxiety to improve their income, surely more taxi drivers will lose their vocational license and livelihood when caught using these Apps while driving.
While it is an offence when a driver holds a phone and uses it to communicate with someone else through voice or texting, it is not against the law to use the phone or other mobile devices if it is mounted on a holder under the existing and new law.
In this respect and for the safety of drivers and passengers, the technologies companies that operates the taxi booking Apps should be legislated to compulsorily provide a strong, adjustable and detachable holder to their drivers. Apart from providing the free device holder, they should also provide a “handphone or communicating device” solely delegated for use on their Apps only. Uber had done this! I hope the other three techno companies would follow soon if they want more taxi drivers to join them. The investment in providing these additional “safe working devices” would be recovered in the long run with more drivers in their fold.
As you probably know, when I was a COMFORT driver, I was not interested in these Apps because COMFORT provides me with more call bookings than I could handle. Then, I could pick and choose which call booking I want to oblige or entertain. I’ve no competitor fighting for my call booking. I would avoid Mrs India and grab Mrs Europe as I’ve the luxury of choices. My poorer cousins then in SMRT, Transcab, Premier and Prime do not enjoy such luxury as they have few call booking.
Sad to say, to this day many gullible taxi commuters still assumed that they could get a taxi faster through COMFORT call booking just because COMFORT has the biggest fleet of taxi here. Unfortunately, when making a call booking to COMFORT, especially during peak hours, they would often get a recorded message saying that “no taxis are available in their area, please call back ten minutes later”. It was usually a big hassle to book a taxi with COMFORT. In reality, there were tens of taxis in their area waiting for call booking, except that they were not COMFORT taxis but SMRT, Transcab, Premier or Prime taxis. The latter were ignored and therefore had few call booking jobs.
However, when a person uses EasyTaxi, GrabTaxi, Uber or Hailo, instead of calling COMFORT, he/she could get a taxi faster, for the simple reason that the call booking goes to all brands of participating taxis in the vicinity instead of just COMFORT taxis.
A total of six taxi companies operate nearly 28,000 taxis here. If all the 28,000 taxis use the various Apps, it means more taxis are available for booking than the 16,000 COMFORT taxis! Unfortunately, if more taxis are occupied with booking jobs, less taxis will be available for street pick-up jobs. But from a national perspective, if more taxi rides are made through call booking, less taxis will need to cruise empty on the road hunting for passengers. Taxi drivers can stay stationary off the roads to answer call booking, thereby resulting in less traffic congestion, accidents, pollution and fuel wastage.
Taxi drivers crowding to join apps.

Taxi drivers crowding to sign up for apps.

For too long, taxi drivers and commuter alike had to endure and live with monopolistic, inefficient and arrogant COMFORT. In the not too distant future, when these technology companies accelerates their marketing push to get more taxi drivers and commuters onto their bandwagons, COMFORT will feel the heat of competition especially when there is an exodus of drivers joining the poorer cousins who now has equally abundant call booking. It is a fact that many taxi drivers join COMFORT because of their copious call booking and nothing else.
Honestly, the main benefit I get from using these Apps is driving less hours and still earn the same income. I usually stop driving when I hit a monetary target and not on an hour mark – it means that when I hit $150 collection, I stop driving irrespective of the time. It could be 2pm, 3pm or 4pm. But unfortunately, I think soon I had to surrender my vocational license to LTA because I’ll surely be caught for working the Apps with my handphone while driving. Anyway, at my age it is a good excuse for early retirement from driving to become a security guard instead! Cheers and Good Luck to each and every one in our driving business!
This is an edited version of an article that was first published in Diary of a Singaporean Cabby. The author has also done a brief evaluation of the various apps. Do read the full article if you are interested.

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Lim Tean criticizes Govt’s rejection of basic income report, urges Singaporeans to rethink election choices

Lim Tean, leader of Peoples Voice (PV), criticizes the government’s defensive response to the basic living income report, accusing it of avoiding reality.

He calls on citizens to assess affordability and choose MPs who can truly enhance their lives in the upcoming election.

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SINGAPORE: A recently published report, “Minimum Income Standard 2023: Household Budgets in a Time of Rising Costs,” unveils figures detailing the necessary income households require to maintain a basic standard of living, using the Minimum Income Standard (MIS) method.

The newly released study, spearheaded by Dr Ng Kok Hoe of the Lee Kuan Yew School of Public Policy (LKYSPP) specifically focuses on working-age households in 2021 and presents the latest MIS budgets, adjusted for inflation from 2020 to 2022.

The report detailed that:

  • The “reasonable starting point” for a living wage in Singapore was S$2,906 a month.
  • A single parent with a child aged two to six required S$3,218 per month.
  • Partnered parents with two children, one aged between seven and 12 and the other between 13 and 18, required S$6,426 a month.
  • A single elderly individual required S$1,421 a month.
  • Budgets for both single and partnered parent households averaged around S$1,600 per member. Given recent price inflation, these figures have risen by up to 5% in the current report.

Singapore Govt challenges MIS 2023 report’s representation of basic needs

Regrettably, on Thursday (14 Sept), the Finance Ministry (MOF), Manpower Ministry (MOM), and Ministry of Social and Family Development (MSF) jointly issued a statement dismissing the idea suggested by the report, claiming that minimum household income requirements amid inflation “might not accurately reflect basic needs”.

Instead, they claimed that findings should be seen as “what individuals would like to have.”, and further defended their stances for the Progressive Wage Model (PWM) and other measures to uplift lower-wage workers.

The government argued that “a universal wage floor is not necessarily the best way” to ensure decent wages for lower-wage workers.

The government’s statement also questions the methodology of the Minimum Income Standards (MIS) report, highlighting limitations such as its reliance on respondent profiles and group dynamics.

“The MIS approach used is highly dependent on respondent profiles and on group dynamics. As the focus groups included higher-income participants, the conclusions may not be an accurate reflection of basic needs.”

The joint statement claimed that the MIS approach included discretionary expenditure items such as jewellery, perfumes, and overseas holidays.

Lim Tean slams Government’s response to basic living income report

In response to the government’s defensive reaction to the recent basic living income report, Lim Tean, leader of the alternative party Peoples Voice (PV), strongly criticizes the government’s apparent reluctance to confront reality, stating, “It has its head buried in the sand”.

He strongly questioned the government’s endorsement of the Progressive Wage Model (PWM) as a means to uplift the living standards of the less fortunate in Singapore, describing it as a misguided approach.

In a Facebook video on Friday (15 Sept), Lim Tean highlighted that it has become a global norm, especially in advanced and first-world countries, to establish a minimum wage, commonly referred to as a living wage.

“Everyone is entitled to a living wage, to have a decent life, It is no use boasting that you are one of the richest countries in the world that you have massive reserves, if your citizens cannot have a decent life with a decent living wage.”

Lim Tean cited his colleague, Leong Sze Hian’s calculations, which revealed a staggering 765,800 individuals in Singapore, including Permanent Residents and citizens, may not earn the recommended living wage of $2,906, as advised by the MIS report.

“If you take away the migrant workers or the foreign workers, and take away those who do not work, underage, are children you know are unemployed, and the figure is staggering, isn’t it?”

“You know you are looking at a very substantial percentage of the workforce that do not have sufficient income to meet basic needs, according to this report.”

He reiterated that the opposition parties, including the People’s Voice and the People’s Alliance, have always called for a minimum wage, a living wage which the government refuses to countenance.

Scepticism about the government’s ability to control rising costs

In a time of persistently high inflation, Lim Tean expressed skepticism about the government’s ability to control rising costs.

He cautioned against believing in predictions of imminent inflation reduction and lower interest rates below 2%, labeling them as unrealistic.

Lim Tean urged Singaporeans to assess their own affordability in these challenging times, especially with the impending GST increase.

He warned that a 1% rise in GST could lead to substantial hikes in everyday expenses, particularly food prices.

Lim Tean expressed concern that the PAP had become detached from the financial struggles of everyday Singaporeans, citing their high salaries and perceived insensitivity to the common citizen’s plight.

Lim Tean urges Singaporeans to rethink election choices

Highlighting the importance of the upcoming election, Lim Tean recommended that citizens seriously evaluate the affordability of their lives.

“If you ask yourself about affordability, you will realise that you have no choice, In the coming election, but to vote in a massive number of opposition Members of Parliament, So that they can make a difference.”

Lim Tean emphasized the need to move beyond the traditional notion of providing checks and balances and encouraged voters to consider who could genuinely improve their lives.

“To me, the choice is very simple. It is whether you decide to continue with a life, that is going to become more and more expensive: More expensive housing, higher cost of living, jobs not secure because of the massive influx of foreign workers,” he declared.

“Or you choose members of Parliament who have your interests at heart and who want to make your lives better.”

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Political observers call for review of Singapore’s criteria of Presidential candidates and propose 5 year waiting period for political leaders

Singaporean political observers express concern over the significantly higher eligibility criteria for private-sector presidential candidates compared to public-sector candidates, calling for adjustments.

Some also suggest a five year waiting period for aspiring political leaders after leaving their party before allowed to partake in the presidential election.

Notably, The Workers’ Party has earlier reiterated its position that the current qualification criteria favor PAP candidates and has called for a return to a ceremonial presidency instead of an elected one.

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While the 2023 Presidential Election in Singapore concluded on Friday (1 September), discussions concerning the fairness and equity of the electoral system persist.

Several political observers contend that the eligibility criteria for private-sector individuals running for president are disproportionately high compared to those from the public sector, and they propose that adjustments be made.

They also recommend a five-year waiting period for aspiring political leaders after leaving their party before being allowed to participate in the presidential election.

Aspiring entrepreneur George Goh Ching Wah, announced his intention to in PE 2023 in June. However, His application as a candidate was unsuccessful, he failed to receive the Certificate of Eligibility (COE) on 18 August.

Mr Goh had expressed his disappointment in a statement after the ELD’s announcement, he said, the Presidential Elections Committee (PEC) took a very narrow interpretation of the requirements without explaining the rationale behind its decision.

As per Singapore’s Constitution, individuals running for the presidency from the private sector must have a minimum of three years’ experience as a CEO in a company.

This company should have consistently maintained an average shareholders’ equity of at least S$500 million and sustained profitability.

Mr Goh had pursued eligibility through the private sector’s “deliberative track,” specifically referring to section 19(4)(b)(2) of the Singapore Constitution.

He pointed out five companies he had led for over three years, collectively claiming a shareholders’ equity of S$1.521 billion.

Notably, prior to the 2016 revisions, the PEC might have had the authority to assess Mr Goh’s application similarly to how it did for Mr Tan Jee Say in the 2011 Presidential Election.

Yet, in its current formulation, the PEC is bound by the definitions laid out in the constitution.

Calls for equitable standards across public and private sectors

According to Singapore’s Chinese media outlet, Shin Min Daily News, Dr Felix Tan Thiam Kim, a political analyst at Nanyang Technological University (NTU) Singapore, noted that in 2016, the eligibility criteria for private sector candidates were raised from requiring them to be executives of companies with a minimum capital of S$100 million to CEOs of companies with at least S$500 million in shareholder equity.

However, the eligibility criteria for public sector candidates remained unchanged. He suggests that there is room for adjusting the eligibility criteria for public sector candidates.

Associate Professor Bilver Singh, Deputy Head of the Department of Political Science at the National University of Singapore, believes that the constitutional requirements for private-sector individuals interested in running are excessively stringent.

He remarked, “I believe it is necessary to reassess the relevant regulations.”

He points out that the current regulations are more favourable for former public officials seeking office and that the private sector faces notably greater challenges.

“While it may be legally sound, it may not necessarily be equitable,” he added.

Proposed five-year waiting period for political leaders eyeing presidential race

Moreover, despite candidates severing ties with their political parties in pursuit of office, shedding their political affiliations within a short timeframe remains a challenging endeavour.

A notable instance is Mr Tharman Shanmugaratnam, who resigned from the People’s Action Party (PAP) just slightly over a month before announcing his presidential candidacy, sparking considerable debate.

During a live broadcast, his fellow contender, Ng Kok Song, who formerly served as the Chief Investment Officer of GIC, openly questioned Mr Tharman’s rapid transition to a presidential bid shortly after leaving his party and government.

Dr Felix Tan suggests that in the future, political leaders aspiring to run for the presidency should not only resign from their parties but also adhere to a mandatory waiting period of at least five years before entering the race.

Cherian George and Kevin Y.L. Tan: “illogical ” to raise the corporate threshold in 2016

Indeed, the apprehension regarding the stringent eligibility criteria and concerns about fairness in presidential candidacy requirements are not limited to political analysts interviewed by Singapore’s mainstream media.

Prior to PE2023, CCherian George, a Professor of media studies at Hong Kong Baptist University, and Kevin Y.L. Tan, an Adjunct Professor at both the Faculty of Law of the National University of Singapore and the NTU’s S. Rajaratnam School of International Studies (RSIS), brought attention to the challenges posed by the qualification criteria for candidates vying for the Singaporean Presidency.

In their article titled “Why Singapore’s Next Elected President Should be One of its Last,” the scholars discussed the relevance of the current presidential election system in Singapore and floated the idea of returning to an appointed President, emphasizing the symbolic and unifying role of the office.

They highlighted that businessman George Goh appeared to be pursuing the “deliberative track” for qualification, which requires candidates to satisfy the PEC that their experience and abilities are comparable to those of a typical company’s chief executive with shareholder equity of at least S$500 million.

Mr Goh cobbles together a suite of companies under his management to meet the S$500m threshold.

The article also underscored the disparities between the eligibility criteria for candidates from the public and private sectors, serving as proxies for evaluating a candidate’s experience in handling complex financial matters.

“It is hard to see what financial experience the Chairman of the Public Service Commission or for that matter, the Chief Justice has, when compared to a Minister or a corporate chief.”

“The raising of the corporate threshold in 2016 is thus illogical and serves little purpose other than to simply reduce the number of potentially eligible candidates.”

The article also touches upon the issue of candidates’ independence from political parties, particularly the ruling People’s Action Party (PAP).

It mentions that candidates are expected to be non-partisan and independent, and it questions how government-backed candidates can demonstrate their independence given their previous affiliations.

The Workers’ Party advocate for a return to a ceremonial presidency

It comes as no surprise that Singapore’s alternative party, the Workers’ Party, reaffirmed its stance on 30 August, asserting that they believe the existing qualifying criteria for presidential candidates are skewed in favour of those approved by the People’s Action Party (PAP).

They argue that the current format of the elected presidency (EP) undermines the principles of parliamentary democracy.

“It also serves as an unnecessary source of gridlock – one that could potentially cripple a non-PAP government within its first term – and is an alternative power centre that could lead to political impasses.”

Consistently, the Workers’ Party has been vocal about its objection to the elected presidency and has consistently called for its abolition.

Instead, they advocate for a return to a ceremonial presidency, a position they have maintained for over three decades.

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