The Workers’ Party (WP) Member of Parliament (MP) for Sengkang GRC Jamus Lim has given his assurance to residents that the Sengkang Town Council will continue to uphold the same standards in serving everyone.
“We recognize that we are a newly-formed town council, and so there is a very human fear of the untried and untested. This is further compounded by the myths and stories about what transpires in opposition-held wards,” he wrote.
Nonetheless, Assoc Prof Lim assured that there should not be any “systematic change in standards” as the town council has opted to retain the same conservancy contractors.
“We take such feedback very seriously, of course, not least because it affects the day-to-day of our residents,” he stressed.
Assoc Prof Lim went on to say that the majority of residents have shared that they have “not experienced any perceptible declines” since Sengkang Town Council took the helm.
However, he conceded that there might be “genuine lapses” every now and then.
In any case, Assoc Prof Lim noted that his team will investigate and address these lapses as expeditiously as they can, adding that they will hold their contractors to account if necessary.
“That’s why we conduct our weekly estate walks, actively listen to resident feedback (on all our channels, including our meet-the-people sessions), and also roll in area spot-checks into our house visits,” he added.
Assoc Prof Lim concluded his post saying, “Residents expect no less, and we hold ourselves to that standard.”