Singapore
Singapore Post has closed 12 post offices over the last two years
Singapore Post has closed 12 post offices over the last two years, part of its strategy to address falling mail volumes amid rising digital communications. Parliamentary concerns focused on maintaining access to postal services, while netizens shared mixed reactions, citing inconvenience, job loss concerns, and evolving service needs.
According to a report by The Straits Times, Singapore Post (SingPost) has closed 12 post offices over the last two years, reducing its network by 20% as part of a strategic review in response to declining mail volumes.
The shift toward digital communication has reduced the need for physical post office services. With 44 remaining branches, SingPost aims to transform its operations to stay relevant while expanding alternative service points like parcel lockers (POPStations) and self-service machines (SAM kiosks).
The closures affected several post offices in malls, including Suntec City and Northpoint City, as well as standalone branches in HDB estates and community centers.
One of the most recent closures occurred at The Clementi Mall, which served customers for 11 years before shutting its doors on 20 September 2023.
SingPost’s business transformation comes as traditional postal services decline, with customers now relying on digital alternatives. These developments have sparked a range of public reactions, reflecting concerns about accessibility and the future of postal services.
In Parliament, concerns have been raised about maintaining a sufficient postal network.
In January 2024, People’s Action Party Member of Parliament for Nee Soon GRC, Derrick Goh, asked about the government’s expectations for SingPost’s physical footprint.
In response, Minister for Communications and Information Mrs Josephine Teo explained that most postal transactions today are automated or completed online. While post offices once served as essential hubs for mailing letters and parcels, these services can now be handled by SAM kiosks and POPStations, reducing the need for face-to-face transactions. Mrs Teo emphasized that SingPost remains committed to ensuring postal needs are met through alternative touchpoints.
The declining demand for physical mail has also been discussed in relation to Universal Service Obligations (USOs). In April 2024, Workers’ Party MP for Seng Kang GRC, Louis Chua, inquired whether SingPost’s obligations to maintain posting boxes and post offices would be reduced.
Mrs Teo confirmed that SingPost remains responsible for delivering letters to all addresses and maintaining a sufficient number of postal locations. However, IMDA is reviewing the network requirements to ensure they are relevant in today’s digital landscape.
The closure of post offices, particularly in HDB estates, has sparked public debate.
One commenter on The Straits Times’ Facebook page pointed out the inconvenience of closing post offices in residential areas, particularly since citizens are now required to collect passports from post offices rather than from the Immigration and Checkpoints Authority (ICA) headquarters in Kallang. Another commenter noted that post offices could be consolidated along GRC lines rather than closed altogether, potentially maintaining better access for residents.
Other netizens voiced concerns about the broader impact of digital transformation. One commenter noted that increasing reliance on technology reduces human contact and job opportunities while making postal services harder to access. Another pointed out the inconvenience caused by fewer nearby post offices for services like SmartPac parcel deliveries.
SingPost’s evolving policies also sparked frustration over the lack of flexibility in sending certain parcels overseas. One commenter shared their difficulty with SingPost’s restrictions, contrasting it with the ease of using private couriers. They argued that unless SingPost adapts, it risks becoming obsolete.
Some users acknowledged the inevitability of change, with one noting that while the demand for “snail mail” is declining, technology has improved processes and introduced new services, albeit at the expense of traditional methods.
Concerns about job security were also raised, with predictions of potential job losses as more services move online, including those from government agencies like ICA and HDB.
Despite these public concerns, SingPost maintains that it is committed to providing accessible services, shifting towards alternative service points such as POPStations and self-service kiosks.
Some, however, have questioned whether these measures adequately replace the convenience of physical post offices, particularly for those who rely on in-person services. While SingPost has introduced offerings like POPDrop, allowing customers to pay bills and purchase shipping labels, these initiatives have not fully alleviated concerns about the reduced presence of post offices.
Financially, SingPost has reported strong results despite operational changes. In August 2023, the company announced a 105.2% increase in first-quarter operating profit, reaching S$24.4 million.
At the same time, domestic letter mail volumes continued to decline, dropping 8.1% year-on-year, highlighting the ongoing shift away from traditional postal services. In response, SingPost increased postage rates for standard letters from 31 cents to 51 cents in October 2023—the first significant rise since 2014—prompting questions about how this will impact consumers.
The closures and operational shifts at SingPost mirror wider global challenges for postal services, as digital communication reduces the demand for traditional mail.
While automation and e-commerce solutions are becoming more common, concerns remain about whether these innovations are sufficient to meet the public’s need for accessible postal services.
Singapore
Property tycoon Ong Beng Seng to be charged for abetting graft and obstructing justice
Property tycoon Ong Beng Seng is expected to face charges on 4 October, 2024, linked to abetting graft and obstructing justice. Ong’s case is connected to former transport minister S Iswaran, who was recently sentenced to one year in jail. Iswaran had obtained over S$400,000 worth of gifts from Ong.
Property tycoon and hotelier Ong Beng Seng is set to face charges on Friday (4 October), according to Channel News Asia, citing Singapore court records.
Ong is expected to be charged with abetting one count each under Section 165 and Section 204A of Singapore’s Penal Code.
Section 165 pertains to a public servant obtaining valuables from individuals with whom they have an official relationship, while Section 204A deals with obstructing justice.
Ong’s charges stem from his involvement in a high-profile corruption case linked to former Singaporean transport minister S Iswaran.
The 80-year-old businessman was named in Iswaran’s initial graft charges earlier this year.
These charges alleged that Iswaran had corruptly received valuable gifts from Ong, including tickets to the 2022 Singapore Formula 1 Grand Prix, flights, and a hotel stay in Doha. These gifts were allegedly provided to advance Ong’s business interests, particularly in securing contracts with the Singapore Tourism Board for the Singapore GP and the ABBA Voyage virtual concert.
Although Iswaran no longer faces the original corruption charges, the prosecution amended them to lesser charges under Section 165. Iswaran pleaded guilty on 24 September, 2024, to four counts under this section, which covered over S$400,000 worth of gifts, including flight tickets, sports event access, and luxury items like whisky and wines.
Additionally, he faced one count of obstructing justice for repaying Ong for a Doha-Singapore flight shortly before the Corrupt Practices Investigation Bureau (CPIB) became involved.
On 3 October, Iswaran was sentenced to one year in jail by presiding judge Justice Vincent Hoong. The prosecution had sought a sentence of six to seven months for all charges, while the defence had asked for a significantly reduced sentence of no more than eight weeks.
Ong, a Malaysian national based in Singapore, was arrested by CPIB in July 2023 and released on bail shortly thereafter. Although no charges were initially filed against him, Ong’s involvement in the case intensified following Iswaran’s guilty plea. The Attorney-General’s Chambers (AGC) had earlier indicated that it would soon make a decision regarding Ong’s legal standing, which has now led to the current charges.
According to the statement of facts read during Iswaran’s conviction, Ong’s case came to light as part of a broader investigation into his associates, which revealed Iswaran’s use of Ong’s private jet for a flight from Singapore to Doha in December 2022. CPIB investigators uncovered the flight manifest and seized the document.
Upon learning that the flight records had been obtained, Ong contacted Iswaran, advising him to arrange for Singapore GP to bill him for the flight. Iswaran subsequently paid Singapore GP S$5,700 for the Doha-Singapore business class flight in May 2023, forming the basis of his obstruction of justice charge.
In addition to Ong, construction tycoon Lum Kok Seng was also linked to the additional charges filed against Iswaran in March this year.
Iswaran, who became transport minister in 2021, admitted to accepting valuable items worth approximately S$19,000 from Lum, including a Brompton bicycle, luxury wines, and golf equipment. However, no charges have been publicly announced against Lum.
This is not the first time Ong has found himself embroiled in controversy.
The 1990s saw questions over luxury condominium units sold by his company to Senior Minister Lee Kuan Yew and his son. The units, part of the Nassim Jade and Scotts 28 condominiums, were allegedly sold at special discounts.
This raised eyebrows due to Ong’s familial links with the Lees – his uncle, Lee Suan Yew, was a director at HPL. Although then Prime Minister Goh Chok Tong cleared the Lees of any wrongdoing in 1996, the incident has remained a notable mark on Ong’s business record.
Furthermore, an investigative report by the Organized Crime and Corruption Reporting Project in 2018 revealed allegations of corruption involving Ong in the leasing of two islands in the Maldives.
The report suggested that HPL had sidestepped Maldivian laws requiring public tender for island leases, instead conducting direct negotiations with Maldivian officials.
It was also alleged that a US$5 million payment made for the lease of Fohtheyo island had been siphoned off through a company associated with friends of the then Maldivian Vice President Ahmed Adeeb. Ong did not respond to these allegations.
Ong, who is the founder of the Singapore-based organization Hotel Properties and a shareholder in many businesses, has a net worth of S$1.7 billion.
Together with his wife Christina, they ranked No. 25 on Forbes’ Singapore’s 50 Richest list, which was published in August 2022.
Comments
Dr Chee Soon Juan criticises Ho Ching’s vision for 8-10 million population
SDP chief Dr Chee Soon Juan criticised Ho Ching’s claim that Singapore could support a population of 8 to 10 million through effective city planning. In a video message, he expressed scepticism about the push for population growth, citing adverse effects like rising living costs and mental health issues. Dr Chee argued that smaller populations can thrive, referencing Scandinavian countries that excelled internationally and produced Nobel laureates.
Dr Chee Soon Juan, Secretary-General of the Singapore Democratic Party (SDP), slammed Senior Minister Lee Hsien Loong’s spouse, Ho Ching, for her assertion that Singapore could accommodate 8 to 10 million people with proper city planning and land reclamation.
In a video message published on 1 October, Dr Chee expressed strong scepticism regarding the narrative of increasing the population, highlighting that the current surge past the 6 million mark had been largely driven by the influx of foreigners, which led to several adverse consequences.
He further highlighted that smaller populations were not inherently negative, drawing examples from some Scandinavian countries that had flourished on the international stage despite their smaller populations and had even produced Nobel Prize laureates.
Ho Ching expressed confidence that with proper city planning, Singapore could accommodate up to 8-10 million people
Last Friday (27 September), in a Facebook post, Madam Ho, who was also the former CEO of Temasek Holdings, highlighted the growing demand for caregivers as the population aged and the need for workers to sustain sectors like construction and engineering, particularly as the workforce shrank due to lower birth rates.
“As we have less children, we need more people from elsewhere to join us to keep this city functioning, from repairing train tracks through the night to serving patients in hospitals through the night. ”
Dr Chee Highlights Risks of Population Growth
In response, Dr Chee recalled his experience of being reprimanded by Minister for Foreign Affairs Dr Vivian Balakrishnan during the last General Election for raising concerns about the implications of a rapidly growing population.
He questioned why Madam Ho, who shared similar views, had not faced the same scrutiny.
In his video, Dr Chee articulated several concerns regarding the proposed increase in population, highlighting the potential negative impacts, including increased demand for food, housing, and transportation, which would result in a significant rise in living costs.
With a larger population, Dr Chee pointed out that more flats, roads, hospitals, and public transportation would need to be constructed, which would ultimately require higher taxes and fees to maintain the necessary infrastructure.
The SDP leader emphasized that an influx of residents would intensify competition for jobs, exerting downward pressure on wages and potentially leading to higher rates of unemployment and underemployment.
Dr Chee further expressed concern over the environmental degradation that would accompany population growth, citing the recent clearing of forests for housing and industrial developments, including Tengah and Kranji Forests.
Dr Chee questioned the ability of existing infrastructure to cope with a growing population, referencing the persistent issues with the MRT system, including breakdowns and safety hazards.
He highlighted the toll that congestion and overpopulation take on the mental health of Singaporeans, noting a rise in reported mental health challenges.
“All this while the ministers live in secluded and luxurious bunglows and villas, far from the madding crowd which we are subjected to every single day.”
“So, when Ho Ching says that we can accommodate up to 10 million people, I’d like to ask her, where and what type of house she lives in?”
Dr Chee Argues for Innovative Economic Solutions Over Traditional Urban Expansion
Regarding the ruling government’s persistent push to increase Singapore’s population to what he considered “unhealthy levels,” Dr Chee suggested that the PAP lacked viable alternatives for fostering economic growth.
He implied that the government resorted to traditional methods of expansion, such as construction and urban development.
He highlighted that the government is fixated on physically expanding the city—“digging, pouring concrete, and erecting structures”—to sustain GDP growth.
This approach, he argued, creates an illusion that Singapore remains a productive economic hub, despite potential downsides.
Dr Chee Advocates for the Value of Smaller Populations: Cites Political Freedom as Key to Innovation and Success
Dr Chee further contended that a smaller population did not necessarily hinder a nation’s success.
He cited several Scandinavian countries and Taiwan, emphasising their global brands and innovations despite their relatively small populations.
Dr Chee connected the success of these nations to their political freedoms, arguing that the ability to think and express oneself freely fostered innovation and societal progress.
He contrasted this with Singapore, where he claimed that the government controlled media and stifled freedom of expression.
He criticised the ruling People’s Action Party (PAP) for its centralised control and for limiting the potential of Singaporeans. Dr Chee used the metaphor of a “grotesque monkey” clinging to the nation, suggesting that the PAP hindered progress and growth.
Dr Chee emphasised that the quality of a population—its talent, energy, and potential—was far more important than its size.
He suggested that Singapore possessed the necessary attributes to succeed on a global scale but was held back by the current political landscape.
He urged Singaporeans to engage in critical thinking rather than passively accepting government narratives.
Dr Chee advocated for a more mature and sophisticated approach to governance and civic engagement, encouraging citizens to take an active role in shaping their society.
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