A dog owner is frantically searching for her pup that went missing from a pet boarding facility after the place was raided by the Agri-Food & Veterinary Authority (AVA).

Ms Mao shared her tale on Facebook, detailing the horrible experience and the search for her purebred Shetland sheepdog named Prince that has so far remained unsuccessful.

Early in December, Ms Mao has found a place to board her dog as she would be away on holiday with her family. She had visited Platinium Dogs Club, a pet boarding facility on Galistan Avenue a couple of days before to inspect the it with her dog, Prince. According to Ms Mao, she found the place to be ‘clean and fully air-conditioned’. The woman in charge, called Ms Charlotte Liew, showed them the facility and a private room for Prince. Ms Mao paid the total $945 for her dog’s stay.

After giving her dog a full check up at the vet and making sure he was caught up on his vaccines, Ms Mao checked Prince in at the pet hotel before leaving her trip abroad. One day later, Ms Mao had requested for a video of her dog from the hotel owner but didn’t receive one until a full day later. Ms Mao noted that the video was sent at 6am but appeared to be very sunny.

For the next 4 days, she didn’t hear from the hotel at all. Then on Day 7, she received another video, this time at 9.30pm, but again it appeared to be daytime in the video. A whole week went by without further communication.

Then on Day 14, AVA apparently raided the pet hotel. During the raid, Prince and another dog ran out through the gate – at least this is what Ms Charlotte Liew told Ms Mao. According to Ms Liew, AVA had left the gate open during the raid and she had advised Ms Mao to lodge a police report against AVA for their indiscretion.

Since she wasn’t in the country, Ms Mao enlisted the help of some friends to head down to the pet hotel and check things out, hoping to find Prince. Unfortunately, the owner wasn’t around. Ms Mao then contacted AVA who told her that Prince wasn’t there when they raided the place. They hadn’t seen even one Shetland Sheepdog on the premises.

Ms Mao booked the next flight back and immediately lodged a police report at the airport upon arrival in Singapore. She then headed to the police department to confront Ms Liew. Unfortunately, the woman had left and continued to ignore Ms Mao’s calls and texts.

Speaking directly to Ms Liew now, Ms Mao said “Liew, as mentioned in my WhatsApp, we don’t want to do any harm to you, we just want our Prince back and understand how you treated him and what his status was when he has gone missing.”

Ms Mao is doing all she can to find Prince, enlisting the help of netizens on social media to keep an eye out for him. According to Ms Mao, Prince hadn’t been fed at all since he was checked into the pet hotel. Given that he was diagnosed with joint issues due to ageing, this would have weakened him considerably. Naturally, this only adds to Ms Mao’s concern.

While Prince has been said to have been spotted by several people in different areas – Bukit Gombak Station, Coronation Park, Hillview Avenue – he’s still separated from his family. Ms Mao is desperate to get him back as he’s part of her family and she’s even offered to purchase him from anyone that might have bought him illegally.

Ms Mao went to the boarding facility to confront Ms Liew but she refused to face her. Some videos of the encounter were shared on Facebook:

This entire tale is heart-wrenching and if you are someone who has a pet, you’d understand just how Ms Mao is feeling right now. The pet hotel run by Charlotte Liew as obviously a poorly run operation, so much so that the AVA felt the need to raid it. The AVA found that Platinum Dog Club had been mistreating the animals in their care. On top of the 2 missing dogs, another 3 dogs were found cremated while 18 dogs and 1 pet rabbit were found ill treated inside the facility.

Following this harrowing incident, a petition was stated to seek heavier punishment against animal abuse in Singapore. You can sign the petition here.

Subscribe
Notify of
0 Comments
Inline Feedbacks
View all comments
You May Also Like

自选举后首次回应族群言论事件 辣玉莎感谢亲友、群众的支持

工人党盛港集选区议员辣玉莎因两年前的网络言论,在本届大选竞选期间被举报。警方调查后在今日(17日)表示,予辣玉莎严厉警告。 辣玉莎早前此事协助警方调查,包括在7月27日当天也受警方传召,录供长达三小时。自选举后她首次回应上述事件,感谢期间给予她支持的亲友们。 她也重申本身无意造成分裂,而她从青少时期即积极参与组织、为少数群体发声,包括那些因亲属被囚禁而支离破碎的家庭、残障人士或性侵害的女性受害者等。 但她坦言,她的言论可能造成特定群体伤害,并为此道歉,也表示会从中学习,希望能为国家带来正面的改变。 辣玉莎分享在当上国会议员后,与团队积极与盛港居民联系,协助有需要的居民,与居民的对话也让她谦恭地了解,每个人对于建立平等、富同理心的新加坡发挥的角色。 “从互动中我也了解到,领导者有能力发起艰难议题的对话,以周到和问责的态度来组织这些讨论,至关重要。” 一些支持者也在辣玉莎的脸书留言予以支持,认可她对于少数群体服务的热诚,也提醒辣玉莎身为议员的责任艰巨,应从错误中学习、前进。

National Solidarity Party launches free legal clinic

The following is a press release by the National Solidarity Party on…

116 new cases of COVID-19 infection in S’pore; 24 cases linked to North Coast Lodge

As of Tuesday noon (24 Aug), the Ministry of Health (MOH) has…

Does criticism = opposition?

By Ney Reed Sunday, 10 December, 2006 criticism (noun) – serious examination…