The train commuters on East West Line (EWL) and North South Line (NSL) experienced delays again this morning (Tuesday, 30 Jan) with no official explanation from Singapore Mass Rapid Transport (SMRT).
At 8:06am Keen posted a photo showing that Pasir Ris Station was crowded; No information was provided for the cause of the delays.
— Keen (@KeenHoe1979) January 30, 2018
Jimmy Seah wrote to TOC, noting that there was a train fault at commonwealth station towards Pasir Ris at 0842am. Passengers were forced to alight from the train.
And another tweet from pok informed it took 20 minutes to get to Raffles Place from Dhoby Ghaut:
Took 20 mins to get from Dhoby gaut to Raffles Place @SMRT_Singapore
— pok❁ (@samickiee) January 30, 2018
Other tweets posted by commuters showed complains on the crawling speed of the trains along NSL and EWL:
Even connecting Train frm dhoby gaut to tanjong pagar is fucking pain! So slow! Ur a biggest disappointment in the transport system in singapore! #smrt
— Shriya Tiwari (@shriyalathatiw1) January 30, 2018
NS line #smrt train is travelling slower than a turtle with the train PA announcement system not in sync with the stops.. makes me wonder if the full day train network closures past few weekends is worth it
— Taz (@tashabakar) January 30, 2018
Another SMRT bs again. Trains crawling at avg speed of less than 20 kmh on the NS Line ‘due to problems’. Night time maintenance not enough, commuter rush hour now also maintenance time
— Poh S. Lim (@pohlim) January 30, 2018
Other tweets complained of the long stops at and between stations, 'due to the train in front not moving':
#smrt why after you closed for maintenance for so many days the train still delay! NSL towards Raffles Place stop at every station due to the train in front not moving!
— YZH (@TweetWhenURFree) January 30, 2018
At least 25mins from Orchard to Raffles Place with multiple stops between stations. @SMRT_Singapore never fails to delay, disappoint, and disrupt. Shame on you SMRT. Excuses and false apologies don't improve national labour productivity. Working trains do.
— Elgin Seah (@seahelgin) January 30, 2018
Tweets from Rin questioned the obligation of the SMRT to issue an alert on social media concerning the delays:
Does this not qualify as a 10 minute delay for which @smrt is obligated to issue an alert on social media?
— Rin (@lifesux_rin) January 30, 2018