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Dyson surprise layoffs spark union dissapointment and netizen outrage

Dyson’s surprise layoffs in Singapore on 1 October sparked outrage among netizens, who criticized the company’s practices and questioned union effectiveness. UWEEI expressed disappointment over insufficient notice, while employees remain concerned about further cuts despite Dyson’s reassurances.

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Dyson, the UK-based technology company, conducted an unexpected round of layoffs in Singapore on Tuesday (1 Oct), leaving many employees shocked and morale at an all-time low.

According to Channel News Asia, the layoffs come just three months after Dyson had assured staff that its Singapore operations, which serve as its global headquarters, would be unaffected by a global restructuring that had cut 1,000 jobs in Britain.

According to employees, the retrenchment exercise was carried out discreetly, with affected workers receiving email notifications for private “one-on-one” meetings.

These meetings, attended by human resources representatives, informed employees that their roles had been made redundant. One laid-off worker, speaking anonymously, shared that employees were unaware of who had been called into the meetings.

“We saw lots of envelopes, and people quietly packing up their things. It was surreal,” the employee said. Another worker confirmed that the layoffs affected staff in manufacturing and procurement, but neither could specify the total number of employees let go.

The layoffs have created a tense atmosphere in Dyson’s Singapore office, where many are concerned about the possibility of further retrenchments.

“People are shocked and have low morale. No one knows if more cuts are coming next week,” an employee noted, citing Dyson’s history of phasing layoffs, as seen in its July cuts in Britain.

A Dyson spokesperson responded to media inquiries by stating that the company was adjusting its team composition to ensure it had the right skills in place for future growth.

“Our ambitions in Singapore remain unchanged, and we expect to continue growing here in the medium term,” the spokesperson said. Dyson did not, however, disclose the number of employees laid off or provide specifics on how the company plans to support the affected staff.

Union criticise lack of notice

The United Workers of Electronics and Electrical Industries (UWEEI), an affiliate of the National Trades Union Congress (NTUC), expressed disappointment at the limited notice provided before the layoffs. UWEEI revealed that it was informed only one day before the retrenchment, which left little room for meaningful discussions. The union has escalated the matter to the Ministry of Manpower (MOM) for further review.

While the union acknowledged that those affected fall outside its scope of representation under its agreement with Dyson, it pledged to support the laid-off employees in collaboration with NTUC’s Employment and Employability Institute (e2i).

UWEEI and e2i will assist with job searches, career coaching, and retraining. The union also called on companies to adhere to NTUC’s Fair Retrenchment Framework, emphasizing the need to protect local workers and ensure that adequate support is given during layoffs.

When asked to respond to the union’s statement, Dyson said it had “respectfully informed UWEEI in advance” and was following all MOM guidelines. The company is offering employment assistance programs (EAP), including outplacement services and counseling for affected employees.

Dyson’s presence in Singapore

Dyson, best known for its vacuum cleaners, has been operating in Singapore since 2007. It designated Singapore as its global headquarters in 2019, and the city-state serves as a hub for Dyson’s research, engineering, and manufacturing operations.

The company produces its patented digital motors in Jurong, where a new motor is made every two seconds. Dyson is also investing in a high-tech battery manufacturing plant in Tuas, set to open by 2025. In 2022, Dyson announced plans to invest S$1.5 billion in its Singapore operations over the next four years, and as of 2023, employed over 1,920 people.

Despite this long-standing presence, the layoffs have left employees uncertain about Dyson’s future in Singapore. “We thought the company was going to step up investments here, but now we’re not so sure,” said one affected worker.

The Economic Development Board (EDB) issued a separate statement noting Dyson’s significant presence in Singapore. EDB emphasized that it would work closely with Dyson and relevant government agencies to support displaced workers, including helping them find new jobs in companies that require similar skill sets.

Social media outrage and scepticism    

In the aftermath of the layoffs, online platforms like Reddit and Facebook saw an outpouring of frustration.

Many commenters criticized Dyson for what they viewed as inconsistent behaviour, pointing out that the company frequently reposted job vacancies while simultaneously cutting jobs.

“This is a s**t company. They act like they’re hiring, but now they’re laying off,” one Reddit user wrote. Another added, “I’ve heard of this practice before. A lot of multinational corporations do the same thing.”

Others questioned the role of the union and the government in preventing such layoffs. “How does tripartism work here? Dyson is cutting jobs, and MOM is just watching,” one commenter posted, referring to the model of cooperation between the government, unions, and employers.

Another remarked, “Tripartite practice here is a joke. Trade unions should be independent to protect workers, but Singapore is too lax. Companies just take advantage.”

On Facebook, commenters continued to express dissatisfaction, with one individual asking why the union and MOM had not acted sooner.

“Is this because they are all white-collar workers? Only union members seem protected, while non-union workers have to fend for themselves.” Another wrote, “This retrenchment should have been handled better. Singapore is becoming too expensive, and when that happens, companies like Dyson will just leave.”

Many expressed scepticism about Dyson’s long-term commitment to Singapore. “They said they’d invest in Singapore, but now they’re cutting jobs. They take whatever benefits they can get and leave as soon as things get tough,” one commenter speculated.

Others pointed out the growing global competition for skilled workers, with one user writing, “More countries can do what Singapore does at a fraction of the cost. If we don’t innovate, we’ll lose more jobs.”

As the debate continues online, affected employees are left to navigate the uncertainty brought on by the layoffs, with many unsure about what the future holds for Dyson’s operations in Singapore.

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Labour

Singapore’s Manpower Ministry engages Dyson over last-minute layoff notice to union

The Ministry of Manpower (MOM) has engaged with Dyson following the company’s one-day notice to a labour union regarding retrenchments. MOM emphasised the importance of early notification to unions as per the Tripartite Advisory on Managing Excess Manpower. It noted that while Dyson is unionised, the retrenched professionals, managers, and executives (PMEs) are not covered by the union’s collective representation.

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SINGAPORE: The Ministry of Manpower (MOM) has initiated talks with Dyson after the company gave just one day’s notice to a labour union about a retrenchment exercise.

The United Workers of Electronics and Electrical Industries (UWEEI) had earlier requested a conciliation session to address the issue.

According to MOM’s statement on 3 October, the ministry met with Dyson on 2 October and plans to meet with the UWEEI to facilitate an amicable solution.

The dispute arose after UWEEI’s executive secretary, Patrick Tay, voiced the union’s disappointment that it was notified of the retrenchment just a day before Dyson laid off an unspecified number of workers on 1 October.

Tay expressed concern that the short notice did not allow enough time for discussions to ensure a fair and progressive retrenchment process.

He also highlighted that more time would have enabled better support for the affected employees.

According to MOM, under the Tripartite Advisory on Managing Excess Manpower and Responsible Retrenchment, unionised companies should give unions early notice when informing employees of retrenchments.

However, while Dyson is unionised, the professionals, managers, and executives (PMEs) who were laid off are not covered by the union’s collective representation.

“Hence the period of notice to inform UWEEI is negotiable,” MOM said.

However, MOM acknowledged that insufficient notice was given in this instance and stated its intent to work with both parties to improve communication going forward.

The Ministry also emphasised that the formula for calculating retrenchment benefits for PMEs does not necessarily have to follow the same criteria applied to rank-and-file workers.

The specific terms of such benefits are subject to negotiation between the union and the company, a position that has been agreed upon within Singapore’s tripartite framework.

MOM reaffirmed that it would mediate the issue if needed.

In its 3 October statement, MOM reiterated Singapore’s commitment to supporting businesses like Dyson that choose to invest in the country.

“We will work with these companies, economic agencies and NTUC to ensure that we remain both pro-worker and pro-growth.”

Mr Tay, who is also a Member of Parliament from ruling People’s Action Party (PAP), in an video message posted on UWEEI’s official Facebook page, urged Dyson executives affected by the retrenchment to seek assistance from the union in ensuring that their benefits are fair.

However, he noted that Dyson has not shared crucial details, such as the job levels of those impacted, which complicates the union’s efforts.

Tay explained that some affected workers had been instructed to keep their retrenchment packages confidential or risk losing them, further adding to the union’s concerns.

Although the union believes the package aligns with UWEEI’s standard of one month’s salary per year of service, Tay stated that uncertainty remains over whether the package is capped.

“That is why we are concerned that we have not received more information from Dyson on who the affected workers are or their job levels as Section 30A of the Industrial Relations Act also allows UWEEI to represent executives individually on retrenchment benefits.”

In response to the ongoing situation, UWEEI has established a task force to provide guidance to the retrenched employees, particularly in terms of job searches.

Tay also issued a public call for Dyson employees, especially PMEs, to join UWEEI so the union could better support them during such retrenchment exercises.

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Chris Kuan questions Singapore’s foreign workforce dependency and official statistics

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Former Singaporean banker Chris Kuan has raised important questions about the extent of Singapore’s dependency on foreign labour in a recent Facebook post.

His analysis, which critiques how official statistics are compiled, refers to the data released from the latest Population in Brief report published by the National Population and Talent Division (NPTD) of the Prime Minister’s Office.

According to the report, which was highlighted by Channel News Asia on 24 September 2024, Singapore’s total population exceeded six million for the first time, largely driven by growth in the non-resident population.

Of the 6.04 million people residing in Singapore as of June 2024, 1.86 million were non-residents, including foreign workers, domestic helpers, dependents, and international students.

Kuan focuses on this breakdown, which revealed that the non-resident population grew by 5% in the past year, with work permit holders and foreign domestic workers making up a significant share.

Work permit holders alone accounted for 44% of the non-resident population, while foreign domestic workers made up 15%.

These figures, he argues, illustrate the nation’s increasing reliance on foreign labour, which is often overlooked when discussing economic data.

In his analysis, Kuan estimates that over 2 million jobs in Singapore are held by foreigners, including Foreign Domestic Workers (FDWs).

According to the Department of Statistics, the number of employed persons is 3.8 million, with 2.4 million being resident workers. However, there is no breakdown of the resident workers into Singaporeans and Permanent Residents who are foreigners—even when asked in Parliament.

He noted that this number represents approximately 51% of the total workforce. When excluding FDWs from the calculation, foreign workers still account for 44% of the country’s jobs.

According to Kuan, this figure underscores how heavily the nation depends on non-resident workers, with more than half of these foreign jobs being in the Work Permit and FDW categories.

Kuan also critiqued the way Singapore’s official statistics are compiled, particularly by the Singapore Department of Statistics (SingStat).

He pointed out that economic measures such as the Gini coefficient, which tracks income inequality, as well as median household income and salaries, are typically calculated based on the resident population alone. This exclusion of nearly 30% of the population, which includes 1.1 million work permit holders and FDWs, creates a skewed perception of the nation’s economic reality.

The CNA report similarly notes that the non-resident population is subject to fluctuations based on Singapore’s social and economic needs, with sectors such as construction and marine shipyard work seeing the largest growth.

The Population in Brief report also highlights that the country’s resident employment has grown in sectors such as financial services, information technology, and professional services, which are predominantly filled by local workers.

Kuan argued that this selective focus on residents when reporting statistics results in an overly positive picture of Singapore’s wealth and economic performance.

He illustrated this point by referencing an online comment made in a Facebook group for Malaysians and Singaporeans living in Japan.

The commenter had falsely claimed that cleaners in Singapore earned S$3,000 per month, higher than the starting salary of fresh graduates in Japan.

Kuan debunked this claim, explaining that the actual salary for a cleaner in Singapore is closer to S$1,500, while fresh graduates in Japan typically earn around S$2,500 or more. He suggested that such misrepresentations stem from the limited perspective offered by focusing only on residents in economic data.

In his post, Kuan expressed concern that many Singaporeans have been “brainwashed” by these incomplete statistics, which exclude the foreign workforce that contributes substantially to the country’s GDP.

He emphasised that much of Singapore’s success in terms of wealth and GDP growth cannot be fully understood without acknowledging the role of non-residents, including Employment Pass holders, S Pass holders, Work Permit holders, and FDWs, as well as foreign students and dependents.

Kuan’s critique has added fuel to the ongoing debate about Singapore’s demographic and labour policies.

As the country continues to rely on foreign workers to support economic growth, the balancing act between resident and non-resident employment remains a central issue.

The CNA report noted that the Singapore government has consistently maintained that the foreign workforce is crucial to complementing the local workforce and allowing businesses to access a broader range of skills from the global talent pool.

However, Kuan’s post raises the question of whether the full economic impact of this dependency is being adequately reflected in public discourse and official statistics.

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