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【选举】很多年长者不会用SingPass! 林瑞莲促设更多柜台服务选项

by 网络公民
06/07/2020
in 政治, 新闻, 时事, 社交媒体, 舆论, 选举
Reading Time: 1 min read
0

工人党党主席林瑞莲指出,很多年长者都不熟悉如“SingPass”(电子政府密码)的网上服务功能,所以相关政府柜台应该提供更多的服务选项。

林瑞莲上周末(7月4日)提出有关诉求,而工人党脸书专页也在同一天上载了该党竞选集会系列(The Hammer Show)短片,李瑞莲在短片中分享年长者使用SingPass政府官网程序的困难,而且很多年长者都没有SingPass账户。

她指出,基于她个人的观察和居民反馈,虽然知道很多人都没有SingPass账户,但是政府一直不停地推动所有人采用数据化程式服务,这样的情况仍然令人难以置信。

身为捍卫阿裕尼集选区议席的工人党候选人之一,她忆述数个月前才公积金局,碰到一名老先生和其女儿的情况。只见女儿给出使用SingPass的指示,老人家只是点头和跟随指示行动。“当我们在指登陆并使用政府服务时,并不只是传送电邮,而是你必须拥有正确的ID才能登陆,然后等待一次性密码。”

“你之后还要输入一些复杂的程序,以确认身份,这些公式通常较模糊。我认为这些(对他们)是一大挑战。”

她指出,虽然大部分国民都认为数码交易和服务较为方面,但是还是有人认为这些程序非常繁重且难以管理。

事实上,还有很多居民为了能够使用这些数码服务而提高花费,毕竟他们必须拥有智能手机才能使用SingPass。她补充,基于安全,每个SingPass用户都只绑定一个电话号码,“意味着想要帮助父母的孩子们,还必须为父母亲提供一个电话号码,才能帮他们登记SingPass并进行交易,这些都加重了花费” 。

林瑞莲曾在预算案辩论上提出这项课题,建议为年长者提供低成本计划,包括让那些在使用线上账户管理有困难的人士,提供非数码服务,如设置服务柜台。

“通讯及新闻部长易华仁承认确实存在这些担忧,而最近我们也看到电信公司Telcos为年长者推出了一些基本计划。但是我认为这些计划仅限于居住在公共租赁房或社区关怀计划(ComCare)下的人们。”

豁免年长者公共交通费

该党也认为,65岁及以上的国人,应该豁免公共交通工具的付费。

代表工人党出战马林百列集选区的候选人余振忠指出,豁免年长者的公共交通费,将鼓励他们更积极活动。“这样,他们无需因为退休或收入减少而害怕出门……我们不希望他们担心这些事。”

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