Enterprise Singapore (ESG) has announced the roll out of a Food Delivery Booster Package to support Food & Beverage (F&B) businesses to transform their business models and meet the needs of digitally-connected consumers in light of the additional measures taken by the Singapore government to minimise further spread of COVID-19 cases.
As part of the additional measures announced by the Ministry of Health, all F&B establishments can open only for takeaway and/or delivery from 7 April to 4 May 2020. No dine-in services are allowed.
With the additional measures, ESG notes that sales and profitability of F&B outlets would be impacted due to the drop in dine-in sales and the associated costs of using online food delivery platforms.
As such, the package will help to reduce the business costs of selling on three key food delivery platforms – Deliveroo, foodpanda and GrabFood by funding five percentage points of the commission cost charged by the above three delivery platforms from 7 April to 4 May 2020.
There will be no cap on the qualifying food delivery transaction value. To be eligible for the package, F&B businesses must sell food that was prepared on-premise for immediate consumption. This includes smaller establishments like hawker stalls and cafes, to larger outfits such as food caterers and restaurants.
Said Mr Ted Tan, Deputy Chief Executive Officer, Enterprise Singapore, “With the implementation of stricter safe distancing measures, the demand for food delivery is expected to increase significantly, by as much as two to three times as compared to previous months. In the immediate term, the Food Delivery Booster Package will help manage the business costs of F&B businesses for food delivery orders so that they can stay open for business and adapt their operations accordingly.”
F&B businesses that are currently on board any of the three food delivery platforms below are eligible for the package; no applications are required. Businesses not on board any of the three platforms currently can approach them to find out more:
Mr Tan also adds, “This is also a good time for businesses to optimise their business models for online sales. ESG will be looking at other initiatives to help businesses build new capabilities to navigate the online space.”

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