A track fault is said to have caused train service disruptions on Monday (31 Dec) morning along the North South Line (NSL). Ending the year with another train delay, SMRT did not offer any official information about the incident.
Affected commuters posts information about the delay on TATA SMRT Facebook platform since 6:34am:
Lim Kian Koon wrote at 6:34am: “On Norh South train now. Announcement in train that Ang Mo Kio is having a track fault and add 5 more mins to trip…”
Wayne Chew wrote at 6:35am: “Track fault on NSL between AMK – Bishan. Please add additional 10 mins between this stretch.”
Jacob Lee wrote at 7:45am: “On board train between AMK and Bishan train is very slow sign board posts mention additional 10 mins.”
Jerald Tay wrote at 8:28am: “Track fault at AMK, please +10 minutes for journeys from YCK to Bishan. – heard it over the PA as at 0816 hrs, Bishan station.”
Alan Chow wrote at 9:12am: “Due to a track fault near Ang Mo Kio. Pls add additional 10 mins travelling time from Yio Chu Kang to Bishan stns 31 Dec 2018 (New Yr eve) Monday 9am approx.” He also shared a photo:
However, Alan Chow added that travel speed from Jurong East to Yew Tee was quite fast:
Alan Chow wrote at 9:23am: “Travelling speed from Jurong East to Yew Tee quite fast.”
Another commuter, Brian Lee answered to Alan Chow:
Brian Lee wrote at 9:50am: “Can confirm, train’s moving very slowly from Ang Mo Kio to Bishan.”
#SMRT is closing out the year with a track fault between Ang Mo Kio and Bishan. Oh you!
— Randy Bin Kamsani (@RandyKamsani) December 30, 2018
#SMRT#NSL train delay at #angmokio area for 5min, have been waiting for 6min, train not moving yet
— sotongsingapore (@sotongsingapore) December 30, 2018
— Richard Jang (@richardjang) December 30, 2018
— Khairin K (@thisiskhairin) December 30, 2018
Bryan Tai asked about the cause of the delay on the NSL train at 8:20am but SMRT kept silent:
@SMRT_Singapore is there a train delay for NSL today? What’s the cause?
— Bryan Tai (@bryantaijn) December 31, 2018
And other commuters complained that they were late for work:
Late for work thx to SMRT 🙄
— linda (@lindaasann) December 31, 2018
— Bizzy Lizzy (@haslizak) December 31, 2018
@SMRT_Singapore holiday mood isit hello i still need workkkk
— Eddy Tan (@Eddy1983) December 31, 2018
Some passengers tweeted complains on the raised fare of the train which kept having delays:
Fuck u @SMRT. Stop adding the f fare when you can’t keep your Balls together.
— Ty™ (@tee_yong) December 30, 2018
#smrt raised the fares and the first thing i experienced is train delay. Good job well done.
— Bi Qi (@Kalxyn) December 31, 2018
Three hours since the beginning of the delay SMRT still gave no official information about the NSL train disruption and a commuter complained about it:
Whats the point of smrt having a twitter account if they're not gonna inform us of track faults!
— Harshini ♓ (@harshini831) December 31, 2018
There was no other post made about the delay after 9:33am.