Labour
Employees affected by IBM manufacturing hub closure; union silent on petition against termination conditions
Approximately 200 workers, including “blue-collar” workers involved in manufacturing and “white-collar” workers in managerial and executive positions, have been retrenched from the International Business Machines (IBM) plant at the Singapore Technology Park.
An IBM subcontractor told TODAY Online last month that two layoffs have already taken place in May and June, and that a third exercise was scheduled to take place at the end of July.
The retrenchment exercise was reportedly carried out as a part of the relocation of its Power Systems product manufacturing process to a facility in Guadalajara, Mexico.
Responding to TODAY Online‘s queries, the American multinational technology company, which has its headquarters in New York, rationalised the move as a part of its “continual review of the most efficient way to source our products”.
Earlier this year, it was reported that IBM had planned to retrench as many as 10,000 of its staff globally, and to shift as many as 30,000 staff from its workforce pool to new positions in a bid to restructure its Global Technology Services division.
The computing firm, however, has declined to reveal the number of workers who have been retrenched in Singapore.
The number of workers being laid off accounts to nearly 40 per cent of the total number of staff at the local IBM plant, according to an IBM engineer whose date of termination was moved to the end of July.
In an interview with TODAY Online, IBM staff estimated that around 400 to 600 people are currently working at the Singapore facility.
On 29 June, a reader, whose contract as “a Logistics Service provider to IBM” was scheduled to cease at the end last month, has alerted TOC to an impending layoff exercise at the IBM Singapore plant in Tampines:
Many Singaporeans will be jobless here due to a major relocation of manufacturing plant to Mexico.
By today [29 June], [between] 3pm and 5.30pm, many employees from IBM will be walking out from the Tampines Industrial Avenue 5 looking for a new job.
This lay-off is part of a 3-phase retrenchment which will take effect on 31 May, 30 June, and 31 July 2018.
In his submission, the reader also stated that the retrenchment exercise will affect approximately 500 to 600 employees.
He elaborated:
This should be a hit on unemployment figures in Singapore, whereby a major age group between 45-55 will find it hard to secure a new job, at least for a while, as [the] job market is not as rosy as before.
Another reader, who is a contract staff with Geodis Wilson, also sent in his submission that “The news of IBM moving to Mexico was announced by IBM on May 02”, and that “the company started the lay-off at the end of May for all contractual staff”.
He also said that the retrenchment exercise in May was followed by another on “29 June.”
He mentioned that the next retrenchment was scheduled to have taken place on 31 July, and that “based on insiders’ [alerts], there will be another batch in August.”
The reader said:
It was a rather disappointing news to Singaporeans working here, as our hope was to be able to work for another 2 years. Plus, […] our Management announced last October that IBM has renewed our contract for 3 years, with effect from Oct 2017, and was due to last until Sept 2020.
However, when the finalised retrenchment package was announced to us by a Junior Manager without the presence of Human Resources Department at 3pm on 29 June, we were told that the company will only pay us 2 weeks per year of service as permitted the Employment Act (Clauses 18 and 19), and subsequently rejected our claims for a pro-rated annual wage supplement (AWS), which was normally paid to us at the end of December, stating that we did not complete a 12-month cycle to be entitled.
The news was shocking to us, as our Operation Manager has stated during the first announcement to re-size our operations that he will try to seek compensation from IBM.
However, a Junior Manager told us two weeks later that IBM has refused to compensate us at all.
Most of us could not accept the reasons that they had given us.
Thus, we have started a petition among 18 Singaporeans (some are NTUC members) to get NTUC to seek clarification from the company and the Ministry of Manpower pertaining to this issue.
Furthermore, some of our friends who have worked in IBM have told us that they were paid one month for each year of service, as well as one-month’s notice pay (even though the announcement was made known much earlier), plus a full AWS payment.
Several affected staff were former IBM staff before the logistic contract was awarded to Geodis Wilson in 2009. We were told by IBM that Geodis will follow the pay-out according to what IBM has been doing for their staff.
After 9 years, we wonder if IBM has made empty promises or if Geodis has short-changed us by hiding behind the Employment Act minimum requirement in order to profit from this retrenchment exercise.
Furthermore, if a tangible number is given, the amount of pro-rated AWS will only work out to approximately S$40,300, which is equivalent to €25,266, which I do not see as a significant impact to the finances of such a big French logistic company.
Lastly many of us are already past 50 [years old], so the half-month may not be significant to some [of them], but to others who still have primary school-going kids and mortgages to pay, [it] will help in some way or another.
Is Singapore, being a First World nation, putting a blind eye to the working class layman?
When asked, the reader noted that the petition was sent to United Workers Of Electronic & Electrical Industries (UWEEI), a labour union under the National Trades Union Congress (NTUC).
Previously on 29 June, TOC had repeatedly tried to contact IBM Singapore for its comments regarding the potential closing of the manufacturing plant in Tampines by the end of July. However, TOC was directed to an email that does not work.
Eventually when contacted, IBM Singapore’s representative sent the following email, which appears to be a generic answer:
IBM’s refusal to “comment on rumours and speculations” as well as the “policies and actions of other companies” as stated in the email refers to questions fielded by TOC regarding the situation of the aforementioned readers – that is, the former IBM Logistics Service provider and the former Geodis Wilson contract staff.
Separately, on 25 July, TOC contacted UWEEI regarding the petition by the former Geodis Wilson contract staff affected by IBM’s retrenchment exercise. However, TOC has yet to receive a response from UWEEI to date.
Civil Society
TWC2 launches fundraising initiative for at-risk migrant workers
Transient Workers Count Too (TWC2) has launched a fundraising campaign to assist those facing challenges such as work injuries, wrongful termination or financial hardship due to underpayment disputes. The campaign, hosted on Give.asia, aims to raise S$36,000 to provide crucial support during these workers’ most difficult times.
SINGAPORE: Transient Workers Count Too (TWC2), an advocacy group for migrant workers, has launched a fundraising campaign to support those facing difficulties, including work injuries, termination for requesting rightful salaries, or financial hardship due to disputes over underpayment.
The campaign, hosted on the Give.asia platform, aims to raise S$36,000 to provide a lifeline for these workers during their darkest hours.
The group stated that the funds will offer support to low-wage migrant workers in distress through various means, including meal assistance, phone top-ups, travel allowances, emergency shelter, and more.
TWC2 highlighted five types of workers in distress. For example, one cook was forced to perform unpaid work late into the night and was coerced into signing blank payslips.
He received less than half of his official salary, with his employer creating false timecards and payslips.
TWC2 specified the resources needed to assist migrant workers facing financial challenges over six months, including S$1,322 per month for an online helpdesk, S$876 for meal support, S$120 for phone top-ups, and S$80 for EZ-Link credit to attend Ministry of Manpower (MOM) appointments.
Worker Left Vulnerable After Company Closure: Loss of Housing and Belongings Leads to Months of Hardship
Another worker is struggling after his company closed down, leaving him without coverage for his injury.
Furthermore, his employer allegedly failed to pay his housing rent, resulting in the worker losing all his belongings, including his passport, cash, and clothes. He was left to beg and borrow clothes for nearly a month.
TWC2 stated that the funds will help him replace his passport, which costs around S$200, as well as cover S$2,228 for his monthly rent at the TWC2 shelter, S$480 for EZ-Link credit for travel to hospital appointments, and S$240 for phone top-ups.
The third case involves a migrant worker who was denied necessary surgery after suffering a finger injury from heavy machinery. Instead of being taken to the hospital immediately, he was brought to a small clinic, leading to an infection in his open fracture.
He was also pressured to return to his home country for treatment. Urgent surgery was delayed for 33 days because his employer withheld the necessary documents.
TWC2 is appealing for S$1,322 per month for online helpdesk support for this worker, S$1,898 for meal support, S$240 for phone top-ups, and S$480 for EZ-Link credit for travel to hospital appointments.
The fourth case involves a worker who was underpaid for overtime and rest day work.
He was fired after discussing information related to the Employment Act with his colleagues. His employer later contacted a potential future employer to disparage him.
This worker will require S$1,073 monthly to fund online information campaigns, S$120 for phone top-ups, and S$80 for EZ-Link credit to attend MOM appointments.
The fifth case concerns a worker who injured his back while lifting 50kg of cement. Although he was granted 300 days of medical leave, his employer did not report the incident to MOM, and the insurance company took over a year to investigate and accept his claim. The doctor instructed him to avoid catered food for health reasons.
TWC2 is seeking S$160 monthly for his groceries, S$120 for phone top-ups, and S$80 for EZ-Link credit to attend MOM appointments.
Part of this annual fundraising campaign commemorates International Migrants Day in December, which includes a luncheon, “Lunch With Heart,” for migrant workers to thank them for their contributions to Singapore.
TWC2 Highlights Ongoing Exploitation: Employers Bypass Laws to Undermine Workers’ Earnings
TWC2 noted that, according to Singapore’s Employment Act (Section 96), all workers should receive payslips detailing how their salaries are calculated and paid.
However, some employers still find ways to circumvent these laws, cheating workers out of their already low salaries. In 2023 alone, salary disputes rose by 55% according to MOM’s Employment Standards Report.
TWC2 emphasized that migrant workers who experience workplace accidents can be denied treatment by unscrupulous employers, despite being covered under the Work Injury Compensation Act. Even with medical insurance, they often lack access to it and may be sent back home with untreated injuries. The recovery process can be long and isolating, contributing to significant stress and mental health challenges for injured workers.
For these workers, a significant source of daily stress is financial insecurity.
“They are constantly thinking about providing for their family back home, ensuring loans are paid and sick family members have money for medical treatment. Essentially they are like us in every way.”
TWC2 highlighted that workers often take on overtime and forgo days off, even on public holidays, to earn higher wages. They should not be deprived of the wages they have rightfully earned or left with untreated injuries.
“We are appealing to you to offer a helping hand to these filial sons, devoted husbands, responsible mothers and dedicated workers, in their hour of dire need. ”
“We sincerely hope you can chip in so that these workers can have a lifeline in their darkest hours.”
Labour
19 workplace fatalities in first half of 2024, MOM reports
Singapore’s Workplace Safety and Health report, issued on 9 October, revealed 19 workplace fatalities in the first half of 2024, up from 14 in 2023. Vehicular incidents were the leading cause, followed by falls from heights and equipment breakdowns. With five more deaths reported by September, the total fatalities for 2024 have reached at least 24. In comparison, 36 deaths were recorded in 2023.
SINGAPORE: Nineteen workers died from workplace injuries in the first half of 2024, an increase from 14 fatalities during the same period in 2023, according to Singapore’s Workplace Safety and Health (WSH) performance report released by the Ministry of Manpower (MOM) on Wednesday (9 October).
Vehicular incidents were the leading cause of death, followed by falls from a height and the collapse or breakdown of structures and equipment.
These causes accounted for 11 of the fatalities – 58 per cent of the total deaths.
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