Saturday, 30 September 2023

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Common hotline to report parking offences from 1 August for LTA, HDB and URA, Certis CISCO appointed as a common service provider

Members of the public will be able to report all parking offences, such as illegal parking, non-display of coupons and non-activation of digital parking session, through a common hotline 1800 338 6622 starting from 1 August 2018.

Ina joint statement on Thursday (26 July),  Land Transport Authority (LTA), Housing & Development Board (HDB) and Urban Redevelopment Authority (URA) stated that members of the public will no longer need to contact them separately to report such offences.

LTA, HDB and URA said that it will also appoint Certis CISCO as a common service provider to carry out enforcement against parking offences at public roads, as well as in HDB and URA car parks currently not equipped with the Electronic Parking System (EPS).

“In car parks equipped with EPS, the EPS service providers will continue to enforce against offenders,” the authorities noted.

Currently, LTA, HDB and URA outsource the enforcement of parking offences to different service providers.

The initiative marks the first time LTA, HDB and URA have engaged a common service provider to pool enforcement efforts to enable closer coordination among the agencies, and better respond to public feedback on parking-related issues.

They stated that parking wardens will be deployed more efficiently, as they can carry out patrol and enforcement duties across public roads as well as HDB and URA car parks, which will contribute towards more effective enforcement to deter parking offences that cause inconvenience and disamenities to the public.

The authorities also noted that parking wardens will don a new uniform – dri-fit polo shirts and cargo pants – in carrying out common enforcement works.

They stated that the new uniform will allow the officers to perform their duties with greater efficiency in Singapore’s hot and humid weather, adding that factors such as safety, durability and comfort were taken into consideration during the design process.

Certis CISCO is a wholly-owned subsidiary of Temasek Holdings.

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