Entrance to Outram Park NEL Interchange / Photo: Wikipedia

Brief disruption of train service along North East Line on Friday morning

The North East Line (NEL) train service towards Harbour Front NE1 was delayed this morning (13 Jul) due to a train fault at Outram NE3.

Commuters posted about the disruption on social media, with some still thinking that NEL is operated by SMRT.

Information about the breakdown was posted on Twitter platform:

And SBS Transit, the operator of NEL, soon posted information on the delay on Twitter also, stating 10 minutes of additional travel time both directions at Outram NE3:

On Tata SMRT Facebook platform passengers also posted on the delay:

Simon Lee wrote at 8:24am: “Train delay at Outram Park Station NEL line. Train fault both direction.”

Betty Wee posted a message at 8:29pm:

Marcus Xiao wrote at 8:29am: “NEL train fault and train delay Punggol and Harbour Front. Both directions Delay 10 min. Announcements repeated at Sengkang Station.”

John Robert Lee shared a post from MRT Singapore Service Information; he wrote at 8:33am: “Train fault on NEL at Outram Park, causing delays to NEL Service.”

Adeline Ng wrote at 8:41am: “Very slow..intermittent stopping from Boon keng to Outram direction. Had to get down at Little India to switch to DTL instead for heading down Chinatown area.”

Other commuters also tweeted their information, Andrew Mowat commented on the continual announcements suggesting a 10 minute delay, being played for the last 20 minutes:

At 8:42am SBS Transit informed that the NEL service has returned to normal since 8:30am:

And Jason Lim confirmed that service has resumed at 8:43am: