Source: Wikipedia.

East West Line (EWL) experienced the third delay

The East West Line (EWL) experienced the third delay of the week last Saturday (4 November) afternoon.

This time, Singapore Mass Rapid Transit (SMRT) posted announcements on its social media platforms, stating that train services from Queenstown to Jurong East were affected by track point fault and 30 minutes additional travel time was needed.

It then stated that free regular bus services between Clementi and Jurong East were available.

Fourteen minutes after its first tweet, SMRT stated that 10 minutes additional time was needed to travel from Queenstown to Jurong East.


At 3:30pm SMRT tweeted that the fault was cleared

Then it added that the free regular bus services have stopped.

Commuters were affected and  disappointed of course, many posted their complains on Twitter:

Some also questioned the new term used for the fault:


A commuter stated that the problem had started since 9:45am, TV screens at station said “NORMAL” for EWL:

Another commuter stated that the announcement in the train isn’t clear, the message was not heard at all:

Francis stated his conclusion: