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CCL experienced signalling fault during morning rush hour (Source : da_salim Instagram account).

Commuters stuck on trains as service disruptions continue on CCL due to intermittent signal fault

Singapore Mass Rapid Transit (SMRT) has announced that Circle Line (CCL) experienced service disruption on Wednesday (2 November) during morning rush hour.

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It tweeted at around 8 am that the CCL trains are moving slower towards Harbour Front and that it was investigating the fault.

A moment later, it said that commuters should expect 10 minutes additional travelling time from Botanic Garden to Harbour front due to signal fault.

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An hour later, it said that 20 minutes additional travelling time was needed due to intermittent signalling fault.

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A moment later, it said that 30 minutes additional travelling time was needed.

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After an hour of disruption, SMRT finally announced that free regular bus was available at all CCL stations.

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An hour after the disruption began, SMRT announced that there was no train service between Botanic Garden and Marymount.

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It then said that train service was not available and gave commuter alternative travel option.

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Commuters flooded social medias with pictures and condemned SMRT for the disruption which they said have been a habit.

Many of them asked SMRT to get their staffs proper training since most of them were not of any help during the rush.

Some also said that they got trapped inside the train or on the platform for more than an hour.

Commuters also said that they could not find any free bus services at the bus stations.

One Instagram user, Benjikuek, posted a video of the escalator which had non been turned off, despite the fact that commuters even had to line up on there since there was no space left on the platform.

One of Twitter users, Farah, also posted a video of how crowded the platform is.

Many of the commuters asked SMRT to get their staffs proper training since most of them were not of any help during the rush.

Some also said that they got trapped inside the train or on the platform for more than an hour.

Commuters also said that they could not find any free bus services at the bus stations.

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In September this year, CCL experience several service disruptions due to intermittent signalling fault. Despite much attempt to replicate the fault, SMRT is unable to do so and therefore is still unable to resolve the issues plaguing the line.