Singapore Mass Rapid Transit (SMRT) tweeted at around 9.32 am that its East-West Line needed 15 minutes additional travelling time from Outram Park to Eunos due to track fault..
Around 15 minutes after its first tweet, SMRT said that it needed 15 additional travelling time from Outram Park to Eunos due to track fault near Paya Lebar.
Subsequently, SMRT said that it still needed 10 minutes additional travelling time as they were working to recover service.
Around one hour after the first tweet, SMRT said that the issue had been cleared and the service has resumed.
Although SMRT tweeted at around 9.30am about the delay, it would appear that the disruption in service had taken place much earlier in the morning as commuters had complained about the crowd and delay before the announcement was made.
Taking a train to work from Kembangan. Some have passed, and I am still here unable to get in. How did Singaporeans multiply so fast? #SMRT
— ~PrimaNoona~ (@Hannimssi) October 6, 2016
Longer waiting time n overcrowding this morning… @SMRT_Singapore
— Riz Sunawan (@rizsunawan) October 6, 2016