East-west line train service disrupted on 23 July with passengers stuck on train

Train services on the East-West Line from Clementi to Joo Koon were disrupted on Thursday evening due to a train fault.
https://twitter.com/shimmertje88/status/624196999135408130
Apart from the delay, it would seem that there were passengers who were stuck on the train.
https://twitter.com/Germy_Wermy/status/624199438722928640
SMRT said train services were back to normal at about 8.49pm but passengers on board the faulty train seem to disagree with the said timing. From social media accounts, the service disruption seems to last beyond 9 pm.
https://twitter.com/ryaantay/status/624199761214615552
https://twitter.com/hautecluire/status/624201178994229248
https://twitter.com/haneyysomar/status/624204166773084161
The train fault was annouced on its social media platform and free bus service was activated for the service disruption
https://twitter.com/SMRT_Singapore/status/624198163960741888
Apart from exiting the station for free, passengers were also given coupons for free rides. The initiative seems recent because of the running serial number on the coupon.








