“System slowness” causes delays at Singapore’s immigration checkpoints and Changi Airport

“System slowness” causes delays at Singapore’s immigration checkpoints and Changi Airport

Singapore’s Immigration and Checkpoints Authority (ICA) has warned travellers of “system slowness” at selected passenger clearance checkpoints, causing delays.

The ICA first reported “intermittent slowness” across all checkpoints on Friday morning, with an update around 30 minutes later stating that clearance is still ongoing.

The ICA also advised travellers to postpone non-essential travel where applicable and apologized for the inconvenience caused.

The system disruption has also affected the auto-lanes for departing and arriving passengers across all terminals at Changi Airport, according to a separate post on Facebook by the airport.

Passengers have been advised to expect delays and approach ground staff if assistance is needed.

The ICA has not provided any further information about the cause of the disruption or when it is likely to be resolved.

Travellers are advised to check with the relevant authorities or their airline for further updates and to allow for extra time at the airport.

@mrch_saboten on Twitter shared that he has been queuing for over an hour at the Changi Airport. @monsterJasz posted a video of the long queues at Terminal 2, commenting, “System down in Changi T2”.

The same is observed at the Woodlands checkpoint where a netizen posted a photo at a Facebook forum, asking what the issue is.

A long backlog of vehicles can be seen on the Woodlands causeway towards Singapore.

Subscribe
Notify of
4 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments