Singapore’s Immigration and Checkpoints Authority (ICA) has warned travellers of “system slowness” at selected passenger clearance checkpoints, causing delays.
The ICA first reported “intermittent slowness” across all checkpoints on Friday morning, with an update around 30 minutes later stating that clearance is still ongoing.
The ICA also advised travellers to postpone non-essential travel where applicable and apologized for the inconvenience caused.
The system disruption has also affected the auto-lanes for departing and arriving passengers across all terminals at Changi Airport, according to a separate post on Facebook by the airport.
Passengers have been advised to expect delays and approach ground staff if assistance is needed.
The ICA has not provided any further information about the cause of the disruption or when it is likely to be resolved.
Travellers are advised to check with the relevant authorities or their airline for further updates and to allow for extra time at the airport.
System down in changi T2. Sounds like third world system in first world country ! #changiairport #systemdown #pathetic pic.twitter.com/RcnLfMlGqR
— Monster J (@MonsterJasz) March 31, 2023
The same is observed at the Woodlands checkpoint where a netizen posted a photo at a Facebook forum, asking what the issue is.
A long backlog of vehicles can be seen on the Woodlands causeway towards Singapore.
