Singapore Mass Rapid Transit (SMRT) announced earlier at around 8.30am on Wednesday (14 Dec) that due to a signalling fault, passengers were asked to expect for 10 minutes additional travelling time on its East-West Line (EWL) between Pasir Ris and Outram Park stations.

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A moment later it said that it needed 20 minutes instead due to a signalling fault which occurred at Aljunied.

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SMRT then advises it passengers to check its bus guides. There is no announcement on a free shuttle bus services during this disruption. The details can be seen here.

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Around half an hour after its first tweet, SMRT said that the fault is cleared. However, passengers were asked to add 10 minutes additional travelling time.

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At no point, was bus bridging service deployed by the company despite it being a mandatory condition stated by the Land Transport Authority when service disruption exceeds 5 minutes.

Passengers went to social media to express their disappointment. Many of them stating that the delay was in fact much more than 20 minutes.

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