Chope is a real time restaurant-reservation booking service which connects diners with its partner restaurants.
Chope was inspired by the idea of making the restaurant reservation process simpler, aiming to overcome the problem of making phone calls restaurant reservations that normally could only be done during operating hours.
By giving a real-time online service for the process of table reservations, Chope takes care of this limitation.
The online reservation includes the company’s website, mobile applications, and plug-ins for restaurant websites and Facebook pages.
It builds on the trends of innovation in flourishing technology and the evolution of business concepts.
Its website and the mobile app allow users to search for restaurants and reservations based on parameters such as times, dates, cuisine, location, price range, and promotional offers from credit cards or other partners.
Users who have registered their email address with Chope will then receive a confirmation email.
The service provides restaurant owners with comprehensive reservation management. Subscribing restaurants use a Table Management or Reservation System that replaces conventional paper reservation systems.
Chope offers options to handle reservation management, table management, guest recognition, and email marketing.
Its features include:
- Reservation management – manages making, changing, confirming and canceling reservations
- Guest management – keeping track of customer preferences and repeat customers.
- Table management – assists restaurant staff in seating customers and tracking table status
- Reporting – provides advanced analytic helps to sustain and improve restaurant efficiency.
Chope charges restaurants with fixed and per-diner fees for the use of its table booking system but users are not charged booking or cancellation fees.
As of July of 2012, Chope announced its application has been used by 1,000,000 diners.
The company was originally based in Singapore but has since expanded its market to Hong Kong, Mainland China and Thailand.