How to relax? The people’s story of the public transport

On 20 July 2011, The Online Citizen (TOC) put out a call on our Facebook page asking people to send in photographs and accounts of their experience of using Singapore’s public transport.

On 23 July 2011, Prime Minister Lee Hsien Loong said that the Public Transport Council is currently doing its work and urged Singaporeans to relax (see HERE). Are Singaporeans able to relax in Singapore's public transports?

The people tell their story in pictures.

"Taking 174. I will be damn late if I miss this bus. And most of the bus waiting time is longer than 10mins."

24 Jul 2011 at Dunearn Rd bus stop after Adam Food Centre.

19 July 2011, 6.30pm Choa Chu Kang LRT. "It's only a matter of time someone gets pushed onto the tracks. How to relax like that?

Tanjong Pagar MRT station.

Bukit Panjang LRT, 22 July 2011 at 9pm -Air con is not working,

21 July 2011, 6.30pm at Choa Chu Kang MRT

Journey from Dover to Jurong East.

Jurong East MRT

Journey from Jurong to Woodlands.

"I live in bukit batok St 25 and this is the daily scene that residents have to deal with before going to work. Commuters often have to miss 5 106 buses before they get a chance to board a bus to their destinations."

July 18, 2011, from Jurong East to Pasir Ris at 9.10am.

Appalling waiting time for services 174 and 175.

Going up the escalator at Bugis MRT on 21 July 2011

21 July 2011, 11.30pm at City Hall

Tiong Bahru MRT 4pm, 21 July 2011

Morning at the bus stop in Buona Vista outside the MOE building. Only a luck few will get on their bus.

Waiting times so long that they have exceed the official posted frequency stated in the TransitLink Guide.

A crowded MRT cabin.

Long waiting times for the bus.

Here's the situation while boarding at Jurong East station yesterday at around 6.10pm.

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Transport Minister Lui Tuck Yew said on his Facebook yesterday that, "While we ponder over the fare adjustment, let me share that it is the Quality of Service delivered by the two operators that I am paying the most attention to. Improving capacity, addressing crowdedness on buses and trains, frequency and reliability of service – these are among the key aspects. I have experienced the discomfort and frustrations that commuters faced because of the congestion and the sometimes unreliable service and I share your desire to see improvements to our public transport."

TOC asks, "what possible justification for fare adjustments could there be when capacity has not improved, crowdedness on buses and trains are not addressed, and when frequency and reliability of service are suspect?"

Thank you Minister Lui for sharing Singaporeans desire to see improvements to our public transport.

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This post was last edited on 26 July 2011 at 1.00pm after it was first published.