SINGAPORE — Commuters along the Thomson–East Coast line were told to expect an additional 10 minutes of travel time on Tuesday (11 Apr).
Transport operator, SMRT first tweeted about the disruption between Woodlands North and Gardens by the Bay in both directions on its Twitter account at 7.26 am, stating that the disruption was due to a track signal fault.
[TEL] UPDATE: Please allow for additional 10 mins travel time between Woodlands North and Gardens by the Bay in both directions due to a track signal fault.
— SMRT Corporation (@SMRT_Singapore) April 10, 2023
However, according to TOC readers, the fault was reported as early as 7.03 am.
One reader also noted that the train he was on was being manually operated.
Additionally, a Twitter user reported that the train kept stopping and reversing while passengers were alighting.
@SMRT_Singapore TEL line delayed lah. Train kept stopping then reversing back when alighting… 🥲
— Alan Yap (@alanbahtu) April 10, 2023
Just now at Havelock. All calm for now though the boards are not reflecting accurate times. They’ve been stuck at 1 min and 12 mins for the longest time. pic.twitter.com/JbbhIWYKXU
— Sweelin Ong (@sweelinong) April 11, 2023
At 8.37 am, SMRT tweeted that the train service resuming back to normal.
[TEL]: Train services are progressively resuming.
— SMRT Corporation (@SMRT_Singapore) April 11, 2023