Train heading towards Woodlands / Photo: Wikipedia

A train disruption occurred along the North South Line (NSL) this Tuesday (14 May) morning due to a track point failure, according to SMRT.

Commuters started to tweet their complaints at 10:18am:

At 10:37am SMRT informed about the service delay through its Twitter platform, also including East West Line (EWL), asking for 25 minutes additional travel time from Ang Mo Kio to Toa Payoh towards Marina Bay. It then repeated the message three times, the last was at 10:47am:

Passengers kept complaining on Tweeter:

At 11:21am SMRT reduced the additional travel time to 10 minutes:

William commented to SMRT’s tweet that it has inadequate customer relations because there was no update for the last 45 minutes:

Other stressed commuters kept tweeting their complains and disappointment:

At 12:33pm SMRT informed that the fault has been cleared, the train service between Ang Mo Kio and Bishan was back to normal:





Notify of
Inline Feedbacks
View all comments
You May Also Like

Train delay along EWL on Friday Evening purportedly due to train fault at Pasir Ris, no official announcement made by SMRT

The train service along the East West Line (EWL) was reported to…

Anthony Loke urged to probe “stupid” decision by PN govt to cancel KL-Singapore HSR project

MALAYSIA — Anthony Loke, Malaysia’s Transport Minister, has been urged to probe…

Record highs reached in COE premiums for Cat A and B in latest bidding exercise

Certificate of Entitlement (COE) premiums experienced a significant increase in the latest bidding exercise held on Wednesday, 19 April, with Categories A and B reaching new record highs. Cat A cars, which are defined as those with an engine capacity of 1,600cc or below and horsepower not exceeding 130bhp, saw their premiums jump from S$96,501 in the last exercise on 5 April to S$103,721. Meanwhile, premiums for larger and more powerful Cat B vehicles also increased, rising from S$118,501 to S$120,889.

Train fault delays Thomson-East Coast Line commute by 25 minutes

SINGAPORE — A train fault caused an additional 25-minute travel time for…