Train disruption along NSL due to train fault at Marsiling on Tuesday morning

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Commuters taking train along the North South Line (NSL) on Tuesday (22 Jan) morning had to endure delays caused by a train fault at Marsiling.

Reports from passengers posted on TATA SMRT Facebook started since nearly 8am:

Edy Cheong wrote at 7:51am: "Train fault at Marsiling."


JX Li wrote at 7:56am: "Something not very correct... Yewtee heading towards woodland." He shared a photo:



ทะนาซีการ์ รามาซามี่ responded at 8:00am: "Stuck inside that very train.." ?


JX Li added at 8:12am: "Estimate delay 30min. Announcement thru PA system."


At 8:06am SMRT posted an official announcement on Twitter platform, asking for 30 minutes to be added for travelling time from Woodlands to Yew Tee towards Jurong East:

https://twitter.com/SMRT_Singapore/status/1087501646186180608

Hadi Abdul who was heading towards the Marina Bay, responded to SMRT's tweet  by saying that it was not completely correct as both sides were affected:

https://twitter.com/hadi_abd92/status/1087502786919448576

Vivek Nishad ‏tweeted a video that he has been stuck for 15 minutes:

https://twitter.com/viveknishad98/status/1087503112439361536

Hadi Abdul tweeted again at 8:14am, showing a photo of a train on the platform towards Marina Bay, which has been stuck for 10 minutes:

https://twitter.com/hadi_abd92/status/1087503693195300864

Other passengers also said the announcement from SMRT should be updated correctly:

https://twitter.com/Xxxxxxxqwerttgv/status/1087507953433772032

https://twitter.com/marqisezech/status/1087508573578354689

At 8:35am Hadi Abdul tweeted again to SMRT:

https://twitter.com/hadi_abd92/status/1087509112638791680

And Allie complained and shared photos of the situation that she was caught in:

https://twitter.com/aleeshakhoo/status/1087511966417965056

At 8:34am SMRT, without acknowledging the passengers posts, asked for 15 minutes additional travel time from Woodlands to Yew Tee towards Jurong East:

https://twitter.com/SMRT_Singapore/status/1087508831221903361

And again at 7:52am, now asking for another 10 minutes additional travel time:

https://twitter.com/SMRT_Singapore/status/1087513175711313921

Nearly 9am, commuters again reminded SMRT that the delay affected both directions:

https://twitter.com/aleeshakhoo/status/1087515112854892545

https://twitter.com/rosyip/status/1087515562886877184

At 9:03am and 9:08am SMRT said that the fault was cleared:

https://twitter.com/SMRT_Singapore/status/1087516128543272960

https://twitter.com/SMRT_Singapore/status/1087517419961085952

But posts from commuters on Twitter showed that the trouble was not yet finished at nearly 10am:

https://twitter.com/Lumhyhyhy/status/1087517405662703616

https://twitter.com/mymuseandi/status/1087523560279556096

https://twitter.com/AmreshTheKumar/status/1087525953062854656

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