Platform of Pasir Ris MRT Station / Photo: WIkipedia

Train delay along EWL on Friday Evening purportedly due to train fault at Pasir Ris, no official announcement made by SMRT

The train service along the East West Line (EWL) was reported to have been disrupted by commuters on Friday (24 Aug) evening which is said to be caused by a train fault at Pasir Ris station; SMRT has yet to announce the breakdown officially.

A commuter, Sherry Tan informed on TATA SMRT Facebook platform that the train service was delayed for 10 minutes at 6:25pm and it was due to track fault – announced via public announcement system in the station:

Sherry Tan wrote at 6:26pm: “Time 6.25pm : Additional 10 mins from Tanah Merah to Pasir Ris due to track fault.”

Sherry Tan wrote at 6:34pm: “Announced via pa system in station.”

On the same Facebook platform, other commuters also informed about the delay:

Wayne Chew posted at 6:40pm: “Train fault near Pasir Ris. Add 15 mins between Tanah Merah-Pasir Ris.”

John Robert Lee shared a post from MRT Singapore Service Information at 6:41pm, he wrote: “Faulty train at Pasir Ris, causing EWL Service to tailback all the way to Tanah Merah. +10 mins of travelling time expected.”

Passengers also questioned and complained about the crawling train service on Twitter; Apparently, announcements were not made on all affected trains and stations when the trains started to slow down along EWL – hence the confusion of the fault:

Tan Guan Hong tweeted that it was not 10 minutes additional travel time but 10 minutes for every stop:

A commuter wrote an answer to MRT Singapore Service Information that the delay was not only between Tanah Merah and Pasir Ris, but for all stations going East:

And other tweets from commuters were posted in accordance with the earlier ones:

At 7:03pm the train was still reported to be disrupted – although apparently there was an announcement earlier that the fault at Pasir Ris was cleared – confusing the passengers:

At 7:38pm Joepan wrote that it took an hour from Outram to Pasir Ris:

And another commuter tweeted it took 25 minutes from Simei to Pasir Ris:

Until after 8pm tweets were still being posted that the delays were still ongoing:

Throughout the delay time SMRT did not announce official information on the breakdown.