Consumer Watch

SingPost to introduce new postal service categories, increase international airmail rates starting early Dec

National mail carrier Singapore Post Limited (SingPost) is set to introduce adjustments such as new postal service categories and increased international airmail rates in a bid to “meet the demands brought about by changes in Singapore’s postal landscape, including the growth of eCommerce and falling mail volumes”. In a statement on Wed (30 Oct), SingPost said that the changes, slated …

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Illegal streaming devices retailer jailed for three months, fined in landmark case

A local electronics retailer on Wed (30 Oct) was sentenced to three months of jail and a S$5,400 fine after being found guilty of providing access to illegal broadcasts of Premier League football and other entertainment content via streaming devices. Jia Xiaofeng, the director of Synnex Trading, was found to have sold streaming devices, commonly known as Android TV boxes, …

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SFA calls for recall of fresh Atlantic Salmon from Norway

The Singapore Food Agency (SFA) is recalling fresh Atlantic salmon imported from Norway due to listeria monocytogenes detected by its supplier. The authority said that the importer, Yu Fish Pte Ltd, was informed by the supplier that the sample of fresh Atlantic salmon was from a lot produced on 25 July 2019. The authority advised consumers who have purchased Atlantic …

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Huawei to offer S$100 voucher to 5,000 customers who did not get to buy S$54 promotion smartphone

Chinese tech company Huawei said that it will be giving out S$100 Huawei smartphone vouchers to those affected by the recent S$54 National Day promotion that went south. In a media statement yesterday (30 July), the company apologised for the inconvenience and wishes to “make it right” for everyone by extending a S$100 voucher to the 5,000 affected customers who have registered …

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No data breach despite unauthorised transactions on Fevo cards: EZ-Link

Following its detection of unauthorised overseas transactions made via the Fevo Mastercard prepaid cards, electronic payment system provider EZ-Link has clarified on Fri (3 May) that no data was compromised in the process. EZ-Link, a subsidiary of the Land Transport Authority (LTA) and Mastercard Worldwide, added that the CEPAS cards were not affected. Responding to queries from The Straits Times, …

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