Consumer Watch

Following the sentencing of a local electronics retailer to three months of jail and a S$5,400 fine for copyright infringement via illegal streaming devices sold at his store, the Attorney-General’s Chambers (AGC) has made an appeal against what it has deemed to be “excessive” sentences meted out by the State Courts. The AGC, in a statement yesterday (31 Oct), argued …

National mail carrier Singapore Post Limited (SingPost) is set to introduce adjustments such as new postal service categories and increased international airmail rates in a bid to “meet the demands brought about by changes in Singapore’s postal landscape, including the growth of eCommerce and falling mail volumes”. In a statement on Wed (30 Oct), SingPost said that the changes, slated …

A local electronics retailer on Wed (30 Oct) was sentenced to three months of jail and a S$5,400 fine after being found guilty of providing access to illegal broadcasts of Premier League football and other entertainment content via streaming devices. Jia Xiaofeng, the director of Synnex Trading, was found to have sold streaming devices, commonly known as Android TV boxes, …

The Singapore Food Agency (SFA) has called for the recall of King Arthur Flour Unbleached All-Purpose Flour due to the potential presence of E. coli O26. According to SFA, the United States of America Food and Drug Administration (USFDA) had published an alert on the recall of the product and as there is an import of the implicated product into …

The Singapore Food Agency (SFA) is recalling fresh Atlantic salmon imported from Norway due to listeria monocytogenes detected by its supplier. The authority said that the importer, Yu Fish Pte Ltd, was informed by the supplier that the sample of fresh Atlantic salmon was from a lot produced on 25 July 2019. The authority advised consumers who have purchased Atlantic …

Chinese tech company Huawei said that it will be giving out S$100 Huawei smartphone vouchers to those affected by the recent S$54 National Day promotion that went south. In a media statement yesterday (30 July), the company apologised for the inconvenience and wishes to “make it right” for everyone by extending a S$100 voucher to the 5,000 affected customers who have registered …

Consumers Association of Singapore (“CASE”) issued a warning to consumers in a press release on last Friday (26 July), for them to take caution against aggressive pressure sales tactics that are used by the beauty industry during purchase transactions. CASE said that consumers who do not wish to enter into a purchase transaction have the right to decline and walk …

Starting yesterday (1 Jul), the electricity tariff for households in the current quarter increased by 6.4% to 24.22 cents per kWh. This makes it the highest electricity tariffs in last 5 years since the fourth quarter of 2014, where it stood at 25.28 cents per kWh (‘Electricity tariff to rise 6.4% in July-September to highest in nearly 5 years‘). In …

On Friday (28 June), a concerned grandson named Jeryl Ng took to his Facebook to a share a “legal scam” case that sells a magical “electric chair” targeting seniors, including his “illiterate grandma”. He wrote this post after his grandma almost became a victim of this alleged medical scam, and wanted to raise awareness and warn other seniors before they …

Following its detection of unauthorised overseas transactions made via the Fevo Mastercard prepaid cards, electronic payment system provider EZ-Link has clarified on Fri (3 May) that no data was compromised in the process. EZ-Link, a subsidiary of the Land Transport Authority (LTA) and Mastercard Worldwide, added that the CEPAS cards were not affected. Responding to queries from The Straits Times, …