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Consumer Watch

Netizens question NEA’s motives behind granting subsidies for centralised dishwashing costs at new SEHCs

Following the announcement by the National Environment Agency (NEA) last Friday (16 Nov) regarding its plans to begin subsidising centralised dishwashing costs at seven new social enterprise hawker centres (SEHCs) as a part of its extension of the 'Productive Hawker Centres' grant to stallholders starting 1 Jan next year, netizens have strongly criticised the agency's move. Many netizens pointed out that …

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NEA to co-fund half of centralised dishwashing costs borne by stallholders at new SEHCs starting January next year

The National Environment Agency (NEA) has included the co-funding of centralised dishwashing costs as a part of its extension of the 'Productive Hawker Centres' grant to stallholders at social enterprise hawker centres (SEHCs), which will take effect on 1 Jan next year. In a press release on Friday (16 Nov), NEA said the grant will soon include stallholders at "the …

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Has SP Power been overcharging consumers some 21% more all these while?

The Energy Market Authority (EMA) announced the launch of the Open Electricity Market earlier this year. Starting in April, all residential households and businesses starting with postal codes 60-64 have the option to opt out of SP Services and choose their preferred electricity retailer. The Open Electricity Market will be rolled out progressively to other geographical zones too. Tuas Power …

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NEA’s changes to contractual terms between social enterprises and hawkers “a good direction forward” for the latter, but “more needs to be done regarding costs” shouldered by hawkers, says stallholder in Yishun

Following the heated discussions surrounding social enterprise operators and their seemingly coercive method of running hawker centres of late, the National Environment Agency (NEA) announced earlier this month on 9 Nov that it has reviewed key contractual terms between the five social enterprises managing the seven new hawker centres and stallholders, namely Fei Siong Social Enterprise, OTMH, Timbre+Hawkers, Hawker Management, and NTUC Foodfare Co-operative. A stallholder who …

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Disposable chopsticks found in Singapore are generally safe for use

Disposable chopsticks found in Singapore are generally safe for use as they do not contain excessive amounts of sulphur dioxide residue, announced the Consumers Association of Singapore (CASE) on Wednesday (7 November) In a press release, the authority stated that it commissioned a test on 20 samples of disposable chopsticks sold in Singapore for sulphur dioxide residue, which may be harmful …

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Foodfare’s statement regarding Old Airport Road Hawker Centre contradictory to details stated on its website?

NTUC Foodfare, the agent that manages the Old Airport Road Food Centre, has retaliated against complaints made by hawkers which were made viral by user Gary Ho on Facebook, among which include almost round-the-clock operation hours and various hefty fees imposed against stall owners. Local chocolatier Lim Jialiang has pointed out in a Facebook post that while "Foodfare doesn't force hawkers …

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NTUC allegedly coercing hawkers into signing legal documents in English without a translator present, pressuring them to buy mandatory insurance

A viral Facebook post by Gary Ho on Tuesday (23 Oct) revealed the extent to which hawkers are treated by the management of the hawker centre, and in this particular case, NTUC's oppressive rules against hawkers at the iconic Old Airport Road Hawker Centre following its takeover was highlighted. Mr Ho recalled: "When I went there yesterday, one of the …

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