Consumer Watch

CASE: Consumer protection laws may not apply if consumers agree to a business’s request to visit their homes
By Neyla Zannia Published on by Neyla Zannia 0

Consumers Association of Singapore (CASE) has announced in an advisory on Thursday (4 January) that consumer protection laws may not apply if consumers agree to a business’s request to visit their homes to promote their goods or services. The Singapore’s consumer watchdog stated that Read More

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CNA’s piece on hawker food fails to see the bigger picture, comments netizens
By Neyla Zannia Published on by Neyla Zannia 0

In a commentary article written by Channel NewAsia’s Bharati Jagdish dated 26 December, she said that those of us who can afford it shouldn’t complain when they raise their prices due to rising costs especially when so many of us recognise the skill and Read More

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Amazon offers prime membership service for free global shipping and video streaming
By Neyla Zannia Published on by Neyla Zannia 0

After the news of Amazon cutting its free shipping offer to Singapore, the company has announced that Singaporeans can sign up to be members of  Amazon Prime, which offers free global shipping and access to video streaming, among other things. Those who are interested Read More

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Amazon no longer offers free shipping for purchases to Singapore
By Neyla Zannia Published on by Neyla Zannia 0

Amazon is no longer offering free shipping for buyers who are purchasing from Singapore. Since June 2013, Singapore costumers were able to enjoy free shipping for buying qualifying goods worth at least USD$125 under the AmazonGlobal program. In a chat with Greek Culture, Read More

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Shocking experience of bank account being fraudulently charged $1,300 in one day by UBER
By Neyla Zannia Published on by Neyla Zannia 0

An UBER customer, Jenna Lim posted a Facebook post on Sunday (19 November) describing how a huge amount of fees was charged to her bank account via UBER just in one day, transactions which were not made by her. On her post, Lim Read More

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What can a debt collector in Singapore actually do to you?
By The Online Citizen Published on by The Online Citizen 0

by Singsaver.com.sg Although debt collectors in Singapore follow a code of conduct, it’s not the same as having an actual law. It helps to be aware of what debt collectors can or cannot do. In theory, the Credit Collection Association of Singapore (CCAS) has a code of Read More

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Visa study shows that Singaporeans’ preference for using e-payments highest in Southeast Asia
By The Online Citizen Published on by The Online Citizen 0

SINGAPORE, 16 May 2017 – Eighty-seven per cent of Singaporeans prefer to make electronic payments, as opposed to using cash (up 11%), representing the highest preference for electronic payments in the region, according to the 2016 Visa Consumer Payment Attitudes survey. This growth Read More

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Advisory on scam and fraudulent activities from IRAS
By Martha Soezean Published on by Martha Soezean 0

Inland Revenue Authority of Singapore (IRAS) warned members of the public on scams and fraudulent activities using IRAS’ name. Latest Scam There have been reported cases of individuals receiving emails, letters, Short Message Services (SMS), or phone calls purportedly from IRAS, requesting people Read More

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Son goes on social media to raise issue on behalf of aged-father who was “short-changed” in policy returns by Prudential
By Neyla Zannia Published on by Neyla Zannia 0

Tyler Jwy wrote on his Facebook account about a complaint filed towards Prudential as his father did not get the amount of money he was supposed to get when he signed up for the policy. The post has been widely shared and commented Read More

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Customer complains of being overcharged for drinks; Kopitiam states new product not updated in system
By The Online Citizen Published on by The Online Citizen 0

Last updated on April 3rd, 2017 at 08:22 pmMr Noel Ong, a customer who had lunch at Lau Pa Sat food court, operated by Kopitiam, complained about a scam where he was overcharged by cashiers at the drink stall. In his post, Mr Read More

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