Consumer Watch

Privacy concerns raised over cameras in SIA aircrafts, airline says they’re been ‘permanently disabled’

Singapore Airlines (SIA) were quick to reassure passengers on Tuesday (16 Feb) that the camera embedded in some of its inflight entertainment systems have been ‘permanently disabled’. SIA added that they have no plans to develop any features using those cameras. They were responding to complaints on social media made by passengers who had spotted the cameras on SIA aircrafts …

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Singaporean businessman renews liquor license with Police’s aid after SingPost took 4 months to deliver Government letter to him

In a series of bad publicity, Singapore Post (SingPost) has again added a new complaint from a consumer for its horrible service. On 1 February, a local business owner named Daniel Goh lambasted SingPost for delivering a letter from a Government authority four months after the letter was assumed posted. Venting his complaint on his Facebook page, the businessman said …

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CCCS issues Infringement Decision against the exchange of commercially sensitive information between competing hotels

An Infringement Decision (“ID”) against the owners or operators of Capri by Fraser Changi City Singapore, Crowne Plaza Changi Airport Hotel, Village Hotel Changi, and Village Hotel Katong, was issued for infringing section 34 of the Competition Act (Cap. 50B) by exchanging commercially sensitive information in connection with the provision of hotel room accommodation in Singapore to corporate customers. The hotels were …

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What to look out for when choosing a pet boarding facility?

If you’re a pet owner – or just a news reader – you would have heard about the recent troubling incident about a raid of a pet boarding facility that was allegedly mistreating animals. In the snafu, two dogs that were boarded there went missing. The woman who was in charge of the facility told one of the owners of …

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