Consumer Watch

No data breach despite unauthorised transactions on Fevo cards: EZ-Link

Following its detection of unauthorised overseas transactions made via the Fevo Mastercard prepaid cards, electronic payment system provider EZ-Link has clarified on Fri (3 May) that no data was compromised in the process. EZ-Link, a subsidiary of the Land Transport Authority (LTA) and Mastercard Worldwide, added that the CEPAS cards were not affected. Responding to queries from The Straits Times, …

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Man arrested for series of E-Commerce scams worth more than $10,000

A 24-year-old man was arrested for his suspected involvement in a series of e-commerce scams after the Police acted upon everal reports from victims who were purportedly cheated by an online seller who was selling game consoles and mobile phones on Carousell, and renting rooms and cars on “Rent in Singapore” and Roomgo between December 2018 and March 2019. According …

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Privacy concerns raised over cameras in SIA aircrafts, airline says they’re been ‘permanently disabled’

Singapore Airlines (SIA) were quick to reassure passengers on Tuesday (16 Feb) that the camera embedded in some of its inflight entertainment systems have been ‘permanently disabled’. SIA added that they have no plans to develop any features using those cameras. They were responding to complaints on social media made by passengers who had spotted the cameras on SIA aircrafts …

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Customers resorted to directly exchange their EZ-Charms with each other after EZ-Link and Shopee screwed up their orders

After EZ-Link and Shopee screwed up the orders of the limited-edition tokidoki character EZ-Charms, customers resorted to directly exchange their items with each other on Facebook. On 7 February, EZ-Link teamed up with Shopee and launched two brand-new EZ-Charms in tokidoki characters – Donutella and Mermicornos. To get hold of these adorable charms, customers had to place their order on …

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Singaporean businessman renews liquor license with Police’s aid after SingPost took 4 months to deliver Government letter to him

In a series of bad publicity, Singapore Post (SingPost) has again added a new complaint from a consumer for its horrible service. On 1 February, a local business owner named Daniel Goh lambasted SingPost for delivering a letter from a Government authority four months after the letter was assumed posted. Venting his complaint on his Facebook page, the businessman said …

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