Consumer Watch

No data breach despite unauthorised transactions on Fevo cards: EZ-Link

Following its detection of unauthorised overseas transactions made via the Fevo Mastercard prepaid cards, electronic payment system provider EZ-Link has clarified on Fri (3 May) that no data was compromised in the process. EZ-Link, a subsidiary of the Land Transport Authority (LTA) and Mastercard Worldwide, added that the CEPAS cards were not affected. Responding to queries from The Straits Times, …

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Man arrested for series of E-Commerce scams worth more than $10,000

A 24-year-old man was arrested for his suspected involvement in a series of e-commerce scams after the Police acted upon everal reports from victims who were purportedly cheated by an online seller who was selling game consoles and mobile phones on Carousell, and renting rooms and cars on “Rent in Singapore” and Roomgo between December 2018 and March 2019. According …

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Privacy concerns raised over cameras in SIA aircrafts, airline says they’re been ‘permanently disabled’

Singapore Airlines (SIA) were quick to reassure passengers on Tuesday (16 Feb) that the camera embedded in some of its inflight entertainment systems have been ‘permanently disabled’. SIA added that they have no plans to develop any features using those cameras. They were responding to complaints on social media made by passengers who had spotted the cameras on SIA aircrafts …

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Singaporean businessman renews liquor license with Police’s aid after SingPost took 4 months to deliver Government letter to him

In a series of bad publicity, Singapore Post (SingPost) has again added a new complaint from a consumer for its horrible service. On 1 February, a local business owner named Daniel Goh lambasted SingPost for delivering a letter from a Government authority four months after the letter was assumed posted. Venting his complaint on his Facebook page, the businessman said …

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CCCS issues Infringement Decision against the exchange of commercially sensitive information between competing hotels

An Infringement Decision (“ID”) against the owners or operators of Capri by Fraser Changi City Singapore, Crowne Plaza Changi Airport Hotel, Village Hotel Changi, and Village Hotel Katong, was issued for infringing section 34 of the Competition Act (Cap. 50B) by exchanging commercially sensitive information in connection with the provision of hotel room accommodation in Singapore to corporate customers. The hotels were …

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