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Citizens take issues with Transport Minister’s statement on maintenance lapses of SMRT

In a Channel NewsAsia report dated 16 October (Monday), it is reported that Transport Minister Khaw Boon Wan made his first public address on the major North-South Line (NSL) tunnel flooding incident two weekends ago and stated that the SMRT maintenance team in charge of the anti-flood system at Bishan station had “failed us”. On 7 October (Saturday), train services on the North-South line were affected …

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Can inviting a foreign company to enter Singapore’s rail market, really solve the problems faced by commuters?

A Today forum letter dated 9 October (Monday) by Toh Han Shih comments that following the state of rail serviceability in Singapore, it may be time to seriously consider engaging a competent foreign rail operator as a partner or player. He wrote that his letter was published in May last year, where he suggested that Hong Kong’s MTR Corporation could be allowed to enter …

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Public’s response to intended legal framework to protect police officers, “Respect needs to be earned, not asked or bought”

In a report by TODAY and Channel NewsAsia dated Thursday (28 September), it is reported that Home Affairs and Law Minister K Shanmugam vowed to take action against physical and verbal attacks on Home Team uniformed officers. He stated that there is a 65 per cent increase in physical and verbal attacks against officers from 2014 to 2016. He stated that from their perspective, …

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Readers raise questions on reports of ISIS terrorist from Singapore

In a Straits Times report dated Wednesday (27 September), it is reported that Megat Shahdan Abdul Samad, the Singaporean fighter who anchored a recent propaganda video by terror group Islamic State in Iraq and Syria (ISIS) has been fighting on its front lines since he entered Syria three years ago. Ministry of Home Affairs (MHA) said on Tuesday that the man suffered an …

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Netizens slams results of survey on Customer Satisfaction Index of Singapore

In a Straits Times report dated Wednesday (27 September), it is reported that commuters are less satisfied with MRT train services, compared with a year ago, while taxi and public bus services see an increase in customer satisfaction levels. According to the second-quarter Customer Satisfaction Index of Singapore, which was released by the Singapore Management University’s Institute of Service Excellence …

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