Tech

Top 6 Mobile Banking Must-Dos
By The Online Citizen Published on by The Online Citizen 0

by Mastercard Singapore A perfect money management tool for people on-the-go, mobile banking is growing in popularity in major cities across the world. In Asia, Mastercard’s 2016 Mobile Shopping Survey found that consumers in Singapore are the biggest users of mobile banking applications Read More

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Airbnb and instant booking: A recipe for market domination
By The Online Citizen Published on by The Online Citizen 0

by Joseph DiTomaso, co-founder and CEO of AllTheRooms. Airbnb knows how to make waves in the accommodations booking industry. Over the last few years, the San Francisco-based company has taken major market space away from more conventional hotel booking sites like Hotels.com and Read More

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Konica Minolta collaborates with Tan Tock Seng Hospital on automatic wound measurement and monitoring solution
By The Online Citizen Published on by The Online Citizen 0

Konica Minolta, an integral value provider with customer-centric solutions, and Tan Tock Seng Hospital (TTSH), one of Singapore’s largest multi-disciplinary hospitals, have collaborated on the investigation of automatic wound (pressure ulcer) measurement and monitoring solution. The clinical study result of using a non-contact Read More

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Local iPhone user enters customer service hell after updating to iOS 11
By Kenneth Lin Published on by Kenneth Lin 0

It seems like Apple’s customer service isn’t always the famed, award-winning service it is known for, at least for local iPhone user Mel Loi. It all started when iOS 11 was released. Mel’s enthusiasm in updating to the latest iOS 11 was rewarded, Read More

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3 blueprints for a successful company knowledge base
By The Online Citizen Published on by The Online Citizen 0

by Robin Singh Knowledge base software is without any doubt a very powerful solution that offers an entire palette of benefits for businesses. Some of them are: enhanced customer support, cut down expenses, increased productivity and profits. But, the question that remains is Read More

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Digital transformation is key to redefining customer experience in Asia’s hospitality industry
By The Online Citizen Published on by The Online Citizen 0

Meltwater has released a new report examining how digital disruption is redefining the customer’s travel experience across Asia’s hospitality industry. The study found Airbnb to have the largest share of voice on both news and social media channels, when compared to various other Read More

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Cutting down customer support requests with knowledge base
By The Online Citizen Published on by The Online Citizen 0

by Robin S Offering great customer support services to all customers is one of the top priorities of every business. In one way or another, companies are investing high amounts of time and money to keep customers satisfied. The fact is that most Read More

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Facebook to hire 3,000 more people to speed up handling violent posts
By Martha Soezean Published on by Martha Soezean 0

The giant social media corporation, Facebook will hire 3,000 more people over the next year to speed up the banishment of videos showing murder, suicide and other violent acts posted on Facebook websites. This is an indirect acknowledgement by Facebook that more than Read More

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5 mistakes that could cost you big when sourcing for a video conferencing tool
By theonlinecitizen Published on by theonlinecitizen 0

by Jessica McClennen The wrong video conferencing tool could land your teams in a world of trouble. if you don’t want to see them having a tough time trying to get things done because of an ineffective video solution, here are a few Read More

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PUB launches Request-for-Proposal to supply smart shower devices
By Martha Soezean Published on by Martha Soezean 0

PUB, Singapore’s national water agency, is requesting for proposals (RFP) to supply smart shower devices that provide real time information on water usage during showers. An NUS-PUB behaviour study, conducted from July 2015 to March 2016, on the use of smart shower devices Read More

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