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Consumer Watch

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All four-day Coldplay Singapore concert tickets sold out in six hours, organiser add extra date on Jan 30th

Renowned band Coldplay’s Singapore concerts for their “Music of the Spheres World Tour” witnessed massive demand, with all four-day tickets selling out in just six hours. In response to the incredible response, an extra date on Jan. 30 was added. Fans who missed out initially can attempt to secure tickets during the upcoming Ticketmaster sale on Tuesday, June 20, at 10 am. However, despite the organizers’ warnings, reports have emerged of alleged scalpers taking advantage of the high demand.

Former CarTimes employee allegedly scammed customer of $67,000 and trade-in vehicle, police investigating

A Singaporean private hire driver fell victim to a scam, losing S$67,000 in cash and ownership of her car. The victim, Polin Ng, shared her experience on Facebook, recounting interactions with a former CarTimes Group salesperson accused of fraud. Ng made payments but discovered they weren’t received, and her car’s ownership wasn’t transferred to the company. CarTimes Group addressed the situation, stating they did not authorize or condone the salesperson’s alleged actions. The police confirmed ongoing investigations into the incident.

Grab driver caught red-handed still dining at coffeeshop while user await, results in temporary suspension

A Singaporean Grab user, Abdul Karim Sadali, publicly expressed his dissatisfaction with Grab’s service after an incident with a driver. Sadali found his driver still eating at a coffee shop, leading to an extended wait time. Upon confrontation, the driver offered no explanation. Despite immediate cancellation by Sadali, the booking wasn’t cancelled until 20 minutes later by the driver. Other users shared similar complaints on Sadali’s Facebook post, highlighting an ongoing issue. Grab has since temporarily suspended the driver involved.

Singapore tuition centre owner accused of physical abuse following viral video

A viral video from Singapore reveals a woman, identified as the owner of ALT Learning of School Afterschool Care and Tuition, physically and verbally abusing a girl at the center. Despite public outcry, the owner claims the girl’s parents approved of the discipline and that they maintain a good relationship.

Restaurant draws Malaysian Health Ministry’s attention over threatening remark of adding ‘special ingredient’ to customers who give negative review

After threatening to add a “special ingredient” to meals of customers posting negative reviews online, the Garden Western Grill restaurant in Malaysia sparked a public outcry. Despite later claiming it was a marketing tactic and ensuring food safety, many customers and the Health Ministry remained unsettled, associating the term with potentially unsanitary practices.

Unexplained unauthorized takeover of company account at OCBC raises concerns over new law

Goh Chye Guan, in an open letter, recounts his shocking experience with OCBC Bank where he discovered that he was no longer the signatory of his company bank account. Despite repeated attempts to seek answers and even involving the police, OCBC has allegedly failed to provide any explanation. Goh expresses concerns over potential misconceptions under new legislation and shares his story as a plea for help and to raise awareness among fellow Singaporeans.

Singapore Police warns on new phishing scams with fake ScamShield App as bait

The Singapore Police Force has issued a warning about a new phishing scam involving a fraudulent ScamShield App. A victim named Mr. Jiang shared his experience, nearly losing his savings. After encountering an advertisement for otah on Facebook, he placed an order but was instructed to download an app and make a deposit. Realizing something was wrong, he tried to delete the app but couldn’t. Later, a scammer posing as a bank staff member convinced him to download a fake ScamShield App, resulting in unauthorized transactions of S$70,000. The police advise caution and not to download suspicious applications.

Malaysian Minister instructs MCMC to take action against scalping of Coldplay ticket as resale prices soar up to 33-fold

The Malaysian Communications and Multimedia Commission (MCMC) has been instructed by the Communications and Digital Minister to take action against ticket scalping for the Coldplay concert. Resellers have been inflating ticket prices up to 33 times the original cost. The minister urged fans to purchase tickets from legitimate sources to avoid falling victim to scams. Netizens called for audits on ticketing platforms and the introduction of legislation to prohibit scalping. Coldplay fans started a petition for a second concert day, expressing frustration over ticket shortages and the abundance of scalpers.

“I got the tickets, you dont”, Malaysian Coldplay fans frustrated as ticket scalpers double prices at online marketplace

Following the rapid sell-out of Coldplay concert tickets in Malaysia, fans expressed outrage as tickets appeared on resale platforms at exorbitant prices. The concert’s organizer, Live Nation, explicitly prohibits ticket resale, warning that tickets sold or used in breach of this condition may be cancelled without refund. Despite this, tickets originally priced at RM228 were found reselling for up to RM20,000.

Singapore Police investigating rental scams that defrauded six groups of victims over S$30,000

Multiple reports have emerged of a landlord in Singapore collecting rent and deposits from over 30 groups of people since 2019 but refusing to rent out the property. The police are investigating a case where the landlord allegedly cheated over $30,000 from six groups of victims. Victims were given various excuses for not being able to move in, and suspicions arose when they discovered other affected tenants. The victims have filed police reports, and the incidents highlight the increasing number of home rental scams in Singapore via online platforms.