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Malaysian woman allegedly discharged from private hospital at 4 am over medical card coverage issue
A Malaysian man took to TikTok to recount his wife’s frustrating experience at a private hospital. During the examination, the husband, Farqhan, found that the 4-bed wards, corresponding to his wife’s medical card, were fully occupied.
Consequently, he had to pay an extra RM500 (around $109) for a higher-priced RM650 ward.
The video prompted conversations about medical coverage and comparisons between private hospitals and Malaysia’s public healthcare system.
MALAYSIA: A Malaysian man recently posted a video on TikTok detailing his exasperating encounter at a private hospital in Selangor.
The TikToker, Farqhan, rushed his wife to the hospital for emergency treatment at 9 pm on Wednesday (9 Aug).
According to him, upon their arrival, the medical staff told them to wait for the doctor to come and check on his wife.
While his wife underwent examination, Farqhan learned that the 4-bed wards, which were in line with his wife’s medical card coverage, had reached full capacity.
Instead, a higher-priced room at RM650 (approximately $142) was the only option.
According to him, his wife’s medical card only covered the 4-bed ward, so she had to pay out of pocket for the RM500 difference.
Since they were unable to make a decision on the spot, the couple was told to leave the hospital and come back when there was a ward with 4 beds available.
Farqhan then immediately check whether the insurance company had received his wife’s admission notice, and he discovered that the medical staff had neglected to forward the doctor’s certificate to the insurance provider.
However, due to concerns for his wife’s well-being, he insisted that she be allowed to remain in the hospital.
At around 4 am, Farqhan returned home to change his clothes.
During his journey back, his wife contacted him to convey that she had been advised to discharge herself from the hospital.
“I asked if the doctor is chasing my wife out to which they replied, they merely wanted her to be discharged as quickly as possible,” he said during an interview with Malaysian media outlet mStar.
In the end, Farqhan found himself obligated to cover approximately RM705 for the hospitalization, a separate payment from other bills.
In his video, he recommended that viewers consider opting for higher-tier medical card packages to avoid encountering the same challenges he faced.
The TikTok video has sparked discussions among Malaysian netizens
The video which was posted on 9 Aug has garnered 1.6 million views and 59,600 likes as of writing.
@farqhan.com sampai hati#CapCut
The TikTok video has generated debates among Malaysian netizens. Some suggest that the woman’s medical card might not be the problem, attributing the issue to the hospital staff’s reluctance to offer alternative solutions.
Comparisons between private and public hospitals accentuate disparities, noting that Malaysian public hospitals don’t demand medical cards but face bed shortages, necessitating patient patience; however, citizens are assured treatment within the government healthcare system without rejection.
A TikToker commented, “Next time if you want to go to private hospitals and use medical cards, please call them first regarding the bed availability which met your medical card requirement.”
Another TikToker advised others to communicate with their respective agent to check which hospital has beds available.
A TikToker shared their opinion, “I think the medical card is not the problem, but the hospital is.”
Private vs. public hospitals in Malaysia
Someone also compared private hospitals with public hospitals, “Private hospitals: has medical cards, no beds, got chased away.
“Government hospitals: no medical cards needed, no beds, visitors have to wait patiently, as long as you do not get chased away.”
The subsequent comment also mentioned public hospitals.
Emergency zone treatment at Malaysian public hospitals for just $1.09
“Public hospitals allow you to wait at the emergency zone while waiting for available beds, never got chased out, you just need to pay RM5 ($1.09).”
The replies are such as, “Yes but people often criticized or sued public hospitals,” and “That is the reality of public hospitals which often got condemned by the citizen.”
On the other hand, a TikTok user believes that it was neither the hospital nor the insurance agent’s fault.
She said, “If you agree to the premium bed, the hospital will proceed to submit the Guarantee Letter (GL).
She then proceed to share her experience when her child had epilepsy.
“I went to the private hospital but it was full so I went to a 24-hour clinic because I want my child to be examined by a doctor first.
“Then we went to the hospital after receiving a call from the hospital about an available bed.
She ended her sharing by saying the agents have to be involved in such situations.
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Dr Chee Soon Juan criticises Ho Ching’s vision for 8-10 million population
SDP chief Dr Chee Soon Juan criticised Ho Ching’s claim that Singapore could support a population of 8 to 10 million through effective city planning. He expressed scepticism, citing adverse effects like rising living costs and mental health issues. Dr Chee argued that smaller populations can thrive, referencing Scandinavian countries that excelled internationally and produced Nobel laureates.
Dr Chee Soon Juan, Secretary-General of the Singapore Democratic Party (SDP), slammed Senior Minister Lee Hsien Loong’s spouse, Ho Ching, for her assertion that Singapore could accommodate 8 to 10 million people with proper city planning and land reclamation.
In a video message published on 1 October, Dr Chee expressed strong scepticism regarding the narrative of increasing the population, highlighting that the current surge past the 6 million mark had been largely driven by the influx of foreigners, which led to several adverse consequences.
He further highlighted that smaller populations were not inherently negative, drawing examples from some Scandinavian countries that had flourished on the international stage despite their smaller populations and had even produced Nobel Prize laureates.
Ho Ching expressed confidence that with proper city planning, Singapore could accommodate up to 8-10 million people
Last Friday (27 September), in a Facebook post, Madam Ho, who was also the former CEO of Temasek Holdings, highlighted the growing demand for caregivers as the population aged and the need for workers to sustain sectors like construction and engineering, particularly as the workforce shrank due to lower birth rates.
“As we have less children, we need more people from elsewhere to join us to keep this city functioning, from repairing train tracks through the night to serving patients in hospitals through the night. ”
Dr Chee Highlights Risks of Population Growth
In response, Dr Chee recalled his experience of being reprimanded by Minister for Foreign Affairs Dr Vivian Balakrishnan during the last General Election for raising concerns about the implications of a rapidly growing population.
He questioned why Madam Ho, who shared similar views, had not faced the same scrutiny.
In his video, Dr Chee articulated several concerns regarding the proposed increase in population, highlighting the potential negative impacts, including increased demand for food, housing, and transportation, which would result in a significant rise in living costs.
With a larger population, Dr Chee pointed out that more flats, roads, hospitals, and public transportation would need to be constructed, which would ultimately require higher taxes and fees to maintain the necessary infrastructure.
The SDP leader emphasized that an influx of residents would intensify competition for jobs, exerting downward pressure on wages and potentially leading to higher rates of unemployment and underemployment.
Dr Chee further expressed concern over the environmental degradation that would accompany population growth, citing the recent clearing of forests for housing and industrial developments, including Tengah and Kranji Forests.
Dr Chee questioned the ability of existing infrastructure to cope with a growing population, referencing the persistent issues with the MRT system, including breakdowns and safety hazards.
He highlighted the toll that congestion and overpopulation take on the mental health of Singaporeans, noting a rise in reported mental health challenges.
“All this while the ministers live in secluded and luxurious bunglows and villas, far from the madding crowd which we are subjected to every single day.”
“So, when Ho Ching says that we can accommodate up to 10 million people, I’d like to ask her, where and what type of house she lives in?”
Dr Chee Argues for Innovative Economic Solutions Over Traditional Urban Expansion
Regarding the ruling government’s persistent push to increase Singapore’s population to what he considered “unhealthy levels,” Dr Chee suggested that the PAP lacked viable alternatives for fostering economic growth.
He implied that the government resorted to traditional methods of expansion, such as construction and urban development.
He highlighted that the government is fixated on physically expanding the city—“digging, pouring concrete, and erecting structures”—to sustain GDP growth.
This approach, he argued, creates an illusion that Singapore remains a productive economic hub, despite potential downsides.
Dr Chee Advocates for the Value of Smaller Populations: Cites Political Freedom as Key to Innovation and Success
Dr Chee further contended that a smaller population did not necessarily hinder a nation’s success.
He cited several Scandinavian countries and Taiwan, emphasising their global brands and innovations despite their relatively small populations.
Dr Chee connected the success of these nations to their political freedoms, arguing that the ability to think and express oneself freely fostered innovation and societal progress.
He contrasted this with Singapore, where he claimed that the government controlled media and stifled freedom of expression.
He criticised the ruling People’s Action Party (PAP) for its centralised control and for limiting the potential of Singaporeans. Dr Chee used the metaphor of a “grotesque monkey” clinging to the nation, suggesting that the PAP hindered progress and growth.
Dr Chee emphasised that the quality of a population—its talent, energy, and potential—was far more important than its size.
He suggested that Singapore possessed the necessary attributes to succeed on a global scale but was held back by the current political landscape.
He urged Singaporeans to engage in critical thinking rather than passively accepting government narratives.
Dr Chee advocated for a more mature and sophisticated approach to governance and civic engagement, encouraging citizens to take an active role in shaping their society.
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Netizens criticise PM Wong’s video, urge Govt to address root causes of cost-of-living crisis
Netizens have voiced concerns over PM Wong’s approach to addressing the cost-of-living crisis. Many argue that distributing CDC vouchers provides only temporary relief and are calling for more substantial action on issues such as transport and rental costs.
SINGAPORE: In response to Prime Minister Lawrence Wong’s video titled “Tackling Cost of Living Concern,” uploaded on 2 October, netizens expressed that the Singapore government should address fundamental issues like transport and rental costs, rather than relying on measures such as distributing Community Development Council (CDC) vouchers.
In the six-minute video, PM Wong acknowledged that although inflation has moderated, the cost of living remains a significant issue for many Singaporeans.
PM Wong assured Singaporeans that his team is committed to helping them through this challenging period.
He emphasised that while inflation is expected to decline further in 2024, prices will still rise from time to time.
He explained that delaying price adjustments would only worsen the situation in the future, but the government will work on mitigating the impact of any necessary increases.
The prime minister outlined that the long-term solution to managing living costs is to ensure Singaporeans have access to good jobs with better wages.
He added that higher wages should outpace inflation, allowing citizens to improve their living standards in real terms.
PM Wong also provided an economic outlook for 2024, predicting higher growth and lower inflation, which could lead to increases in real incomes for workers.
He noted that the government is closely monitoring economic conditions for 2025 and will reveal more of its plans in the upcoming Budget.
Recapping earlier initiatives, PM Wong said the government has allocated over $10 billion through the Assurance Package to help Singaporeans cope with rising living costs, including enhancements to the package.
He highlighted that this year, every household has received S$800 in CDC vouchers, alongside utility rebates and cash payouts.
PM Wong also touched on global inflation trends, explaining how disruptions from the pandemic and global conflicts affected prices.
He assured Singaporeans that the government has taken measures, such as strengthening the Singapore dollar, to shield them from the worst of these effects.
Netizens criticise government’s approach to rising cost of living
Hundreds of netizens have voiced their concerns under a Facebook post by The Straits Times on PM Wong’s video, criticising the government’s approach to addressing cost-of-living issues.
Many users expressed frustration, noting that despite the government’s repeated reassurances about helping Singaporeans, there has been a lack of action to address the ongoing increases in utility and transport fares.
Others echoed similar sentiments, with one user blaming the increase in GST to 9% as a major factor contributing to the rising cost of living. As Finance Minister, PM Wong was the key advocate of the GST hike and defended it when the opposition called for a deferment.
One netizen criticised the government’s actions as being counterproductive. They pointed out that while the government raises prices in several areas, it simultaneously claims to be providing help, which they view as contradictory.
Netizens call for action on rising rental costs, criticise reliance on CDC vouchers
Many commenters also criticised the distribution of CDC vouchers as insufficient, urging the government to tackle root issues such as high rental and housing costs.
One netizen argued that CDC vouchers provide little relief, and reducing rental, medical, and food costs would be a more effective solution.
Another user called for standardised rental prices for hawker stalls and suggested that the government should fine landlords who raise rents excessively.
Other commenters focused on the need for more substantial measures, such as controlling hawker stall and coffee shop leases.
They argued that skyrocketing rental prices directly affect consumers through higher food costs.
One user proposed reducing government officials’ salaries and reforming other key policies such as lowering the GST and making housing more affordable as real solutions.
Additionally, some netizens highlighted the need to address transport and rental costs, noting that higher transport and raw material costs will continue to drive up consumer prices.
They urged the government to reduce rent for commercial shops and food stalls.
Netizens call for concrete measures in addressing cost of living
Some netizens expressed doubts about the government’s efforts to address the cost of living, calling for more transparency and concrete actions.
Many have called for clear metrics, such as housing prices, Certificate of Entitlement (COE) prices, transportation costs, and population growth, to be presented as proof of the government’s commitment to tackling these issues.
Other commenters urged the government to avoid short-term solutions such as payouts, which could ultimately lead to higher taxpayer costs.
They suggested more long-term measures, including lowering CPF contribution rates, which they view as a financial burden on lower-income earners.
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