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Why do Ministers provide their parliamentary replies in a manner that the public can never find out the answer?

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Between 2017 and 2021, arrears by foreigners constituted less than 0.1% of the total bills issued by Public Healthcare Institutions (PHIs).

This was what the Ministry of Health, Ong Ye Kung gave as his written answer to the parliamentary questions filed by Ms Mariam Jaafar, Member of Parliament for Sembawang GRC where she asked about what is the current amount owed for medical services by foreigners on Long Term Visit Pass (LTVP) holders who are part of Singaporean households; and whether more can be done to help these Singaporean households that bear the cost of medical treatment for their foreign family members on LTVP.

Mr Ong’s reply on 5 October, stated that the figure that he gave, includes foreigners residing and working in Singapore, as well as some short-term visitors. However, the Ministry of Health (MOH) does not have data on arrears specifically for LTVP holders.

He added that Government healthcare subsidies are generally accorded to Singapore Citizens (SCs) and Permanent Residents (PRs), in line with the broader Government policy of differentiating benefits by citizenship status.

Mr Ong’s reply to Ms Mariam seems to be rather strange as it only gives a percentage of “less than 0.1%”, but no exact figures.

In this connection, revenue for SingHealth Group — one of the three healthcare clusters in Singapore — was reported as being:

  • SS4.29b, for the financial year ending 31 Mar 2018
  • S$5.27b, for the financial year ending 31 Mar 2019
  • S$5.77b, for the financial year ending 31 Mar 2020
  • S$6.12b, for the financial year ending 31 Mar 2021
  • S$7.68b, for the financial year ending 31 Mar 2022.

So based on its financial year 2017/18 to 2021/22, the total revenue for SingHealth Group comes to a sum of S$29.13 billion.

There does not seem to be any mention of the revenue for the NationalHealth Group or National University Health System (NUHS), on the internet.

So, let’s assume for the sake of illustration that the two other healthcare groups have a revenue similar to SingHealth’s — which works out to an estimated total revenue of S$87.39 billion.

Does it mean 0.1% that foreigners owe for medical services of the total revenue which is assumed to be what the Health Minister meant by “total bill” of the PHIs, come to a sum of S$87.39 million?

If foreigners owed about $87 million, then how much was owed by residents (S’poreans & PRs)?

In this connection, I googled & the only information that I was able to find, was a parliamentary question filed by Non-Constituency Member of Parliament, Lina Chiam in 2012 where she asked about the total amount of monies owed by patients in restructured hospitals and what is the number of patients who owed hospital bills in respect of permanent residents and foreigners; and Singaporeans.

In response, Then Health Minister Mr Gan Kim Yong replied in a written answer, stating that more than 96% of the restructured hospital patients settle their bills within two months.

“The total arrears owed by patients that exceeded two months, on a cumulative basis, was $75 million as at end-2008 and about $110 million as at end-2011. These figures include arrears brought forward from prior years. They also include patients who are paying their outstanding bills by instalments, or are awaiting assessment for financial assistance by the hospitals. A significant part of the arrears are eventually recovered or paid up over time, but a portion will become bad debt and have to be written off. The total amount written off in FY2008, FY2009 and FY2010 was $27 million, $26 million and $37 million respectively.”

“2011 bills alone, as at end-2011, there were 136,000 bills outstanding for two months or more, translating to $48 million in total arrears. Eighty-three percent of these outstanding bills were incurred by Singaporean patients.”

2008

2009

2010

First ten months of 2011
Cumulative arrears

75 million

?

?

110 million

Written off

27 million

26 million

37 million

 

The above table illustrates the answer provided by Mr Gan. You can see how hard is it to tell how much is in arrears for each particular year other than when the exact figure is given, such as the 48 million of arrears incurred in 2011 alone.

The same frustration can be found in the questions filed by former Workers’ Party MP Mr Chen Show Mao who asked how many cases of patients defaulting on medical bills in local hospitals have there been each year from 2010 to 2015.

He also asked of these defaulters, how many are Singapore citizens or permanent residents and how many are others and what was the current total amount of debt owed by such category of defaulters respectively.

Mr Gan who is still the Health Minister also replied in a written answer, saying that the majority of the patients (about 95%) in public hospitals settle their hospital bills within two months of discharge. This has remained similar over the last six years.

“Among patients with arrears outstanding for more than two months, Singapore Citizens and Permanent Residents account for about 86%. The average amount owed was around $350.”

“The equivalent figure for foreign patients was $1,400. The arrears of foreigner patients are typically larger because these patients do not receive government subsidies at our public hospitals.”

But more questions arise from Mr Gan’s answers:

  • About 5 per cent of patients in public hospitals don’t settle bills within two months, but how many defaulted eventually?
  • 86% of those who don’t settle bills within two months are Singaporeans and PRs, but what is the breakdown of Singaporeans and PRs? 14% who don’t settle are foreigners then?

It is highly questionable why Ministers such as the Health Ministers give answers in such convoluted manner that the figures hardly answers the questions or raise more questions at the end.

It is furthermore devious in a sense when you consider how members of public or political parties try to extrapolate the numbers so as to make sense of the numbers and then Ministers throw POFMA upon them for publishing “fake news”.

Going back to the original question of the post, if foreigners who owe an supposed amount of S$87.39 million is around 14 per cent of patients with arrears of two months or more — assuming if the value from 2015 holds true, can we therefore suggest that the unsubsidised amount charged to Singaporeans — assumed 86 per cent — who couldn’t pay to be at S$624 million between 2017 and 2021?

Arguably, shouldn’t a parliamentary question about how much Singaporeans owe on their medical bills, be asked, instead of just the amount by foreign LTVP holders?

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Politics

SDP: Chee Hong Tat, SMRT owe public full transparency, accountability for train system

Singaopre Democratic Party has called on Transport Minister Chee Hong Tat and SMRT to provide full transparency regarding the recent six-day disruption of the East-West Line. Despite S$2.5 billion spent on upgrades, serious issues persist.

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Bryan Lim, vice-chairman of the Singapore Democratic Party (SDP), has urged Transport Minister Chee Hong Tat and SMRT to take full responsibility for the ongoing issues with Singapore’s train system, following the unprecedented six-day breakdown of the East-West Line in September 2024.

In the statement from the party, Lim stressed that the public deserves full transparency regarding the management of the rail network and an itemised account of the more than S$2.5 billion spent on upgrading the North-South and East-West lines.

In the SDP’s statement, Lim pointed to a series of major incidents in recent years, including the deaths of two SMRT maintenance staff, the flooding of the Bishan MRT tunnel, and the Joo Koon train collision in 2016 and 2017.

He argued that these should have served as clear signals that the 35-year-old rail system required a thorough review to ensure the safety of millions of commuters and staff. Despite these warning signs and the substantial investments made to improve reliability, the recent breakdown reflects deeper, unresolved issues within the system.

Lim noted that former Transport Minister Khaw Boon Wan had, in 2017, promised a “quantum improvement” in the rail system’s performance following core replacements. However, seven years later, commuters are still grappling with major disruptions, despite the massive financial outlay.

According to the SDP, this raises serious questions about how effectively these funds have been used and whether SMRT’s focus on profits has compromised public safety.

Adding to public dissatisfaction, public transport fares have steadily increased over recent years. Since 2021, fares have risen by 2.2%, followed by a 2.9% increase in 2022 and a significant 7% hike in 2023. Another fare rise of 6% is expected in December 2024.

Authorities have justified these increases by citing the need to keep operators financially sustainable and ensure the provision of reliable services and fair wages for employees. However, Lim criticised this reasoning, pointing out that despite the rising fares, commuters continue to face significant service disruptions.

Lim further expressed concerns over remarks made by SMRT Chairman Seah Moon Ming, who emphasised the need to balance rail reliability with the cost of maintenance.

The SDP questioned whether this focus on financial considerations was coming at the expense of commuter safety and called for a detailed breakdown of the S$2.5 billion spent on upgrading the rail system.

Lim asserted that Mr Chee  and SMRT must be fully transparent with the public, providing clear explanations for the disruptions and disclosing how the funds were allocated.

Following the six-day disruption, multiple investigations into the incident are now underway. The Land Transport Authority (LTA) has launched an investigation into the root cause of the axle box failure that caused the disruption.

This investigation will include a forensic analysis of the component and an evaluation of SMRT’s procedures for fault detection and incident handling.

To support this effort, the LTA has appointed an Expert Advisory Panel (EAP) to review the findings and offer technical advice.

The EAP will be led by Malcolm Dobell, an expert with more than 45 years of experience in railway operations and engineering.

Dobell, who previously served as Head of Train Systems for London Underground, will be joined by a team of experts with extensive knowledge in railway engineering, maintenance, and safety protocols.

The panel’s goal is to ensure that all aspects of the disruption are thoroughly examined, and appropriate recommendations are made to prevent similar incidents in the future.

In addition to the LTA’s investigation, SMRT has also announced the formation of an internal committee to review the East-West Line disruption.

This committee will be chaired by Quek Gim Pew, a former Chief Defence Scientist and SMRT Independent Board Member, with Ng Chin Hwee, former CEO of SIA Engineering Company, serving as the deputy chairman.

The committee will include other independent panel members to provide impartial insights into the incident.

The Transport Safety Investigation Bureau (TSIB), a department within the Ministry of Transport, is also conducting a separate investigation.

Mr Chee confirmed this in a Facebook post, noting that TSIB’s investigation will focus on safety-related aspects of the disruption. The results of the investigations, which are expected to take a few months, will be made public once completed.

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Singapore

LTA announces 3.6% increase in COE quota to 15,834 for November 2024 to January 2025

The Land Transport Authority has announced a 3.6% increase in Certificates of Entitlement (COEs) for the period from November 2024 to January 2025. The new total will be 15,834, including more COEs for smaller cars, larger vehicles, and commercial use, along with a redistribution from deregistrations to enhance supply.

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SINGAPORE: The Land Transport Authority (LTA) announced on Friday (4 October) that the number of Certificates of Entitlement (COEs) available for bidding between November 2024 and January 2025 will rise to 15,834.

This represents a 3.6 per cent increase from the 15,283 available in the current bidding period from August to October.

In the upcoming three months, there will be 6,190 Category A COEs, which are designated for smaller and less powerful cars, as well as electric vehicles (EVs).

This is a notable increase of 5.6 per cent from the 5,864 pieces available in the previous period, translating to 54 more Category A COEs at each tender exercise.

Category B COEs, meant for larger and more powerful cars and EVs, will see their supply rise to 4,060 – a 2 per cent increase from the current 3,980 pieces.

The supply of Open category (Category E) COEs will also increase by 3.6 per cent, going from 1,035 certificates to 1,072.

When combined, the supply of Category B and E COEs represents a total increase of 2.3 per cent, amounting to 117 additional certificates compared to the previous three-month period.

Additionally, the supply of commercial vehicle (Category C) COEs will climb by 8.3 per cent to 1,407 pieces, up from 1,299. This results in an increase of 18 more COEs at each tender exercise. Meanwhile, the number of COEs for motorcycles (Category D) remains unchanged at 3,105 pieces.

The announced COE supply also factors in 3,315 certificates that have been redistributed from identified guaranteed deregistrations.

This includes 1,390 Category A COEs, 1,060 Category B certificates, and 865 motorcycle COEs.

This redistribution practice, initiated from the second tender exercise of May 2023, allows COEs set to expire in the next projected supply peak to be brought forward for allocation.

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