Amid a surge in demand for food delivery services during the COVID-19 pandemic, Deliveroo Singapore received a record number of rider applications in Q1 2020 with nearly 5,000 people applied as a rider for the award-winning food delivery platform.
This marks a 30 per cent rise in rider application numbers from Q4 2019, according to Deliveroo in a press release earlier today (20 April).
The company also specifically revealed that its rider applications surged by 80 per cent from 23 March.
Consequently, over 1,000 riders were added to Deliveroo’s fleet in the month of April alone, taking the firm’s total rider fleet from 6,000 in Q1 to more than 7,000 now.
What’s more, around 700 new restaurants have joined the company since January, with another 200 expected to be added in the next two weeks – as more restaurants are looking to remain operational during this challenging period.
In order to cope with the growing demand for food delivery and increase in restaurants who have transitioned from dine-in to delivery and takeaway outlets during Singapore’s ‘Circuit Breaker’ period, Deliveroo is looking to hire an additional 2,000 riders by the end of Q2.
Meanwhile, the company asserted that it is closely monitoring rider figures to avoid an oversupply of riders and protect rider earnings.
According to Deliveroo, the highest amount a rider earned last month was S$7,095.
“As a small F&B business owner, and recent addition to the Deliveroo fleet, in the face of current losses sustained in my café in the Central Business District (CBD), riding with Deliveroo is a great way to boost the income from my business, and overall support my personal livelihood,” said Wiltian Ang, a rider who started riding with Deliveroo in April.
“The flexibility of being able to choose when I ride allows me to split my time between my business and Deliveroo, and delivering around the CBD means that I have the freedom to be able to check-in with my cafe employees when needed throughout the day. I’m happy to be bringing a little respite to customers at this time by delivering their favourite dishes straight to their doorsteps,” he added.
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