The Down Town Line (DTL) experienced a short service delay this Friday morning (16 Mar), with an explanation from the transport operator, SBS Transit only after the disruption to service was over.
Commuters posted information on the disruption on TATA SMRT Facebook:
Stuck at Botanical Gardens. DTL not moving.
Consider other transport or other lines if you currently get stuck on the Downtown Line, like right now. The delays is caused due to unknown reasons.
we have to leave men behind at each station
Karen Cai Yanqin commented on Ah Yen's post that the train at Newton station was not moving too while Samuel Ang commented that Beauty World was also affected.
Alicia Lee commented, also on Ah Yen's post, that 2 trains not moving at Bukit Panjang. Alicia added announcement at Bukit Panjang informed a train fault, the train will be delayed for a while.
At 8:47am Amos Ng commented on John Robert Lee's post that SBS Transit informed due to an earlier train fault at Beauty World, train service was delayed by about 15mins towards Expo. Normal service has now resumed.
At 8:23am SBS Transit posted a tweet informing a train fault as mentioned by Amos Ng:
Due to an earlier train fault at Beauty World, train service was delayed by about 15mins towards Expo. Normal service has now resumed.
— SBS Transit (@SBSTransit_Ltd) March 16, 2018
But Mymuseandi questioned SBS Transit why the update wasn't reported earlier because it was useless to passengers in the train:
Why wasn't it reported earlier, say, DURING the train fault itself? This update is useless to people who are in the DTL trains or stations. Come on, SBS, be on track here. https://t.co/Xq23ifZsih
— Mymuseandi (@mymuseandi) March 16, 2018
James also posted a video and complain on the DTL delay on Twitter: