Train delay along NSL, commuters left confused over actual cause of service disruption

Commuters experienced delay in the train service again this morning along North South Line (NSL).

@ChannelNewsAsia @STcom @tdy_T train fault on NSL. SMRT ruins lives. #smrt #trainfault pic.twitter.com/Km4q5GirKb

— Sidney (@swgj86) December 5, 2017

However, the official reason of the delay was not clear as there was no announcement made by SMRT.

Commuters are left confused as to what was the actual reason for the delay on Tuesday morning.

A tweet from Mymuseandi raise questions about the information provided by SMRT at the station he is at and the confusion brought about. He noted that first it was a train fault and then a platform door fault.

So first it was a train fault, then it was a platform door fault. Which one is it, or is it both, or are you just stringing us along? #smrt #smrtfail #solateforwork #thankssmrt

— Mymuseandi (@mymuseandi) December 5, 2017

@ChannelNewsAsia Please report of a train fault on NSL. Delay of 6 minutes. No official announcement of it from @SMRT_Singapore #smrt

— Mymuseandi (@mymuseandi) December 5, 2017

Eddy Tan, another commuter also noted the confusion brought about by two different announcement for the cause of delay by the transport operator.

@SMRT_Singapore yew tee train fault…bishan door fault… U really need apply world record… For world most fault train service.. Once again thank i am late😊

— Eddy 喵仔 (@Eddy1983) December 5, 2017

Other commuters also sent their tweets of disappointments:

https://twitter.com/fkngypsy/status/937839324405436416

So I guess #SMRT got tired of announcing their train fault and not announce at all. I feel like I'm living in a farking 3rd world country – alr surrounded by them anws. #thisiswhatyougetforimportingforeignpests

— Jessica Rabbit~Abd (@JessicaRabitAbd) December 5, 2017

how is this even normal for peak hour @SMRT_Singapore… Just announce the damn fault we already expect it @ChannelNewsAsia do your job leh pic.twitter.com/n41UyVAwG7

— (: (@sfafmp) December 5, 2017

@SMRT_Singapore you gotta me kidding!!! Every damn day there is delay! #smrtsuck

— Namaskara Singapore (@namaskarasg) December 5, 2017

https://twitter.com/chanjeanie/status/937843909484408832