According to feedback from commuters, North-South Line (NSL) experienced service delays on Tuesday morning (14 Nov) due to a train fault at Toa Payoh.

As there is no official announcement was made by the transport operator, SMRT, it is unknown when did the fault occur. But based on tweets complaining about the delay, it started at around 7.30am and extended beyond 11am.

While twitter user, Hui Ling tweeted that the morning’s fault was a platform door fault.

https://twitter.com/linieleepark/status/930216919252180993

Others tweeted that they heard the announcement stating that a train fault occurred at Toa Payoh.

Commuters questioned why there was no official announcement from Singapore Mass Rapid Transport (SMRT):

Commuters were left confused with the expected delay and announcements.

Other commuters posted their grievances caused by the delay:

https://twitter.com/YasminZorlu/status/930228626724765696

A post by Dizzy Ziddy showed an image at 11.13am that the expected train arrival to be 12 minutes apart, indicating that the delay on NSL extended beyond 11am.

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