Monthly Archives: October 2017

Local iPhone user enters customer service hell after updating to iOS 11

It seems like Apple’s customer service isn’t always the famed, award-winning service it is known for, at least for local iPhone user Mel Loi. It all started when iOS 11 was released. Mel’s enthusiasm in updating to the latest iOS 11 was rewarded, instead, with a bricked iPhone. She details in a Facebook post, “After I excitedly updated to iOS 11, …

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Domestic worker jumps out of window to escape agent abuse

by Kirsten Han A little over two weeks. That was how long Nina Duwi Koriah had been in Singapore before she fell out of the third-storey window of her agent’s home following humiliating verbal abuse and mental distress. Her agent, who has been identified by the Humanitarian Organisation for Migration Economics (HOME) as Noor Hayah Gulam, was fined S$50,000 on …

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3 blueprints for a successful company knowledge base

by Robin Singh Knowledge base software is without any doubt a very powerful solution that offers an entire palette of benefits for businesses. Some of them are: enhanced customer support, cut down expenses, increased productivity and profits. But, the question that remains is how to implement this tool in a proper way, to be able to reap those benefits. There …

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A crazy world of Singaporean online shoppers: Which one are you?

Research by iPrice Group Singaporean shoppers are known to be notoriously demanding. Becoming one of the fastest growing countries in the world comes at the cost of expecting nothing but the best. World class airports, world class transportations and of course, world class shoppers. Being the financial capital of Southeast Asia and the leader of e-commerce in the region, Singapore …

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Feasibility of amendment to Tobacco Act questioned

In a Straits Times report dated 3 October (Tuesday), it is reported that Singapore has taken its first legal step towards raising the minimum smoking age from 18 to 21, with the introduction of a new Bill in Parliament yesterday. The Bill to amend the Tobacco (Control of Advertisements and Sale) Act will also make it illegal for people to own …

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Credit score facts and myths for getting a home loan

Your credit score is a number used by banks and financial institutions as an indicator of how you are likely to repay your debts and the probability of going into default. Credit Bureau Singapore(CBS) credit score is based on the various types of information in the credit report to calculate a number that estimates your level of future credit risk. The …

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