Track fault on NSL, commuters advised to travel via Jurong East and take EWL to city

A train delay happened again early this morning (25 October) on the North South Line (NSL).

At 5:00 SMRT tweeted, due to a track fault, for commuters to add 20mins train travel time from Yishun to Toa Payoh South bound service:

[NSL]: Due to a track fault, pls add 20mins train travel time from #Yishun to #ToaPayoh SouthBound. (Not linked to new signalling project).

— SMRT Corporation (@SMRT_Singapore) October 24, 2017

At 5:54 it updated that due to the track fault, trains to city will travel slower between Ang Mo Kio & Bishan; free bus and bridging bus services were available:

[NSL] UPDATE: Due to a track fault, trains to city will travel slower btwn #AngMoKio & #Bishan. Free bus and bridging bus svcs are avail.

— SMRT Corporation (@SMRT_Singapore) October 24, 2017

Two minutes later, it added that commuters can travel via Jurong East and take East-West Line to the city:

[NSL] UPDATE: As trains move at a slower speed due to a track fault, commuters can travel via #JurongEast and take East-West Line to city.

— SMRT Corporation (@SMRT_Singapore) October 24, 2017

At 8:05 SMRT again informed on its tweet that 10mins addition for train travel time from Yishun to Toa Payoh was needed; free bus & bridging bus services were still available:

[NSL] UPDATE: Please add 10mins train travel time from #Yishun to #ToaPayoh. Free bus & bridging bus services are available.

— SMRT Corporation (@SMRT_Singapore) October 25, 2017

Although there were some complains on this delay, amazingly the tweets from commuters were not as many as usual.

It could be because SMRT has informed the delay so early before the commuters started their journey so they could seek for alternatives, or maybe they have already anticipated the delay due to yesterday’s delay on East West Line and many other delays that had already happened on NSL.

Some of the commuters tweets:

So early track fault liao #smrt https://t.co/3Q14LjSS0j

— Jason Lim (@jas0nsg) October 24, 2017

https://twitter.com/raphaeltang04/status/922944757357166592

https://twitter.com/greenteacup/status/922955230148358146

#WednesdayWisdom avoid the NSL at all costs Northerners and Southerners! #SMRT #NorthSouthLine

— Ira (@liverpool_98) October 24, 2017

NSL again problems. Train fault. Can proposed introduction of COE for train at 10 year? Haha. Government any solution.

— Chris Kwok (@sgcck680) October 24, 2017

https://twitter.com/BMVVjna/status/922963959300341761

I think @SMRT_Singapore needs a new excuse.. this track fault excuse is getting too lame and outdated..

— Juhainie Jumadi (@niennessa) October 24, 2017

What is this man so fucking pack you know#smrt pic.twitter.com/ypF5JgiWNa

— zik (@whitemirrors_) October 24, 2017

Double the distance, double the time, double the fare.

How about you guys try doubling your efficiency?

— Rainremember (@rainremember) October 24, 2017

https://twitter.com/preethiii_/status/922974428668948480

https://twitter.com/Shyainista/status/922980797174255616

Planning to go office using bus instead of @SMRT_Singapore. https://t.co/gINFreyDNl – has been helpful about latest updates.

— Aidah Omar (@aidah) October 25, 2017

There was also a complain that the trains were so slow on East West Line:

#SMRT your track fault at NSL but why the fk your train slow at EWL? Every stn you stop so long for wad?😡 Roti prata peng satay!!!

— JPGLIXIOUS (@jpglicious) October 24, 2017

And finally, more than five hours later since its first tweet, at 10:13 SMRT informed that the fault was cleared, train services from Yishun to Toa Payoh have resumed; free bus and bridging bus services have ended:

[NSL] CLEARED: Train services from #Yishun to #ToaPayoh have resumed. Free bus and bridging bus services have ended.

— SMRT Corporation (@SMRT_Singapore) October 25, 2017