Hit and run incident along Clemenceau Ave with a govt vehicle

Facebook user, Velen Chew posted a video on Beh Chia Lor – Singapore Road Facebook page showing an accident that he had with a government vehicle, which he described as ‘Special Ops Command (SOC) Vehicle, Red truck’.
The accident happened along Clemenceau Ave near Park Hotel Clarke Quay and UE Square on 18 April at 7:26pm.

Chew wrote that he is trying to claim insurance but is facing an obstacle because his car video quality was unable to capture the SOC car plate number.
“The only info I have is a big ‘C1’ on the top right corner at the back of the vehicle which I believe is the Division or unit the vehicle was from,” Chew wrote on the Facebook video.
“Basically, I was on my own lane slowing down ready to turn into Unity Street, when the SOC vehicle came into my lane from the back (and) brush passed the entire right side passenger to front driver wing mirror, causing serious scuffing and scratches.”
The video recorded the point where the heavy vehicle bumped into Chew’s car with an obvious thump and the vehicle shaking.
Chew, a graphic designer, didn’t want to halt the traffic so he turned into Unity Street, a small road, to park and went back to the main road hoping the SOC vehicle had stopped to exchange information, but it had driven off.
“With this hit and run, and with car cam which wasn’t doing much help I cannot claim 3rd part insurance,” Chew wrote.
He asked for help from any witness(es) who was along that road and has any video that can help him. He finished his post saying, “Kindly please help share your in-car video footage; it would be very helpful and deeply appreciated.”
When asked by The Online Citizen, Chew noted that the police investigation officer assigned to him has provided a vehicle number for the truck for his claims. However, a video would help to assist in the claims as the one that he possess is too low quality for the insurance company to ascertain the claims.
Under the Motor Claims Framework (MCF), the parties to claim the damages have to exchange particulars of involved parties including:

1. Name,
2. NRIC/FIN,
3. Telephone number,
4. Address,
5. Insurer,
6. And parties need to also take note of the vehicle numbers and take digital photographs (e.g. MMS) of the vehicles involved in the accident which can be included during the e-filing of accident reports later.

Without such details, the claims can be very hard to be processed.
The police advised on a booklet, for the members of the public who witness a hit-and-run accident, to dial ’999’ for the Police Emergency Line immediately, and take note of the following pointers:

1. Registration number of the hit-and-run vehicle;
2. Colour, make and model of the hit-and-run vehicle;
3. Description e.g. race, gender, etc. of the driver; and
4. The direction the hit-and-run vehicle was last seen heading towards.

TOC notes that the Ministry of Home Affairs have been mounting cameras on police cars and motorcycles to livestream footage straight back to their headquarters.
Chew might have an easier job processing his claim if the police were to provide their video of the accident.