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SBS Transit posted an update on its social media channel at 10.02 am, announcing that service on its North East Line is disrupted due to a train fault.
NEL svc is delayed due to a train fault at HarbourFront NE1. Additional travel time of abt 10 minutes may be expected in both directions.
— SBS Transit (@SBSTransit_Ltd) April 22, 2016
SBS transit announced that service was resumed by 10.06 am however, free bus bridging service was still available for commuters between HarbourFront & Chinatown MRT station.
22/04, 10.15am: NEL svc has resumed. Free bus rides are still available between HarbourFront & Chinatown.
— SBS Transit (@SBSTransit_Ltd) April 22, 2016
22/04, 10.26am: NEL svc has resumed at 1006hrs . Free Bus Rides have ceased. We are sorry for the inconvenience caused.
— SBS Transit (@SBSTransit_Ltd) April 22, 2016
Only a few commuters who were affected by the disruption commented on the disruption on social media.
So @SBSTransit_Ltd screws up again and delays us on the #NorthEastLine. Guys, we need to fix up this crap! #trainfault @SMRT_Singapore
— I'm just Nikki (@nikki_adt) April 22, 2016
IT'S ALR 20MIN AND I'M ONLY AT PAYAR LEBAR WHY SMRT WHY.
— Qing Yi (@qingyiqy) April 22, 2016
Another reader wrote into TOC to state that a few of his colleagues was late for work due to the breakdown.