SMRT issues letter for students affected by train service disruption

SMRT issued commuters with excuse slips during the train disruption on Wednesday morning. Straits Times Photo by Yuen Sin

Transport operator, SMRT issued excuse slips to students and other commuters who were affected by the train service disruption which happened between 5.45 and 8.11 on Wednesday morning.

Train service was disrupted between Yishun and Marina South Pier for about 2 hours due to a power fault, said SMRT. The power fault is said to have been caused after an electrical panel caught fire at Ang Mo Kio MRT station’s electrical room.

SMRT staff were assisted by LTA enforcement officers and the Traffic Police to manage the crowd and traffic congestion.

Free shuttle buses were activated for affected commuters at the stations but many commuters were unable to board the buses due to the morning crowd. In light of the demand of taxis, the surge amount for Uber taxi booking service climbed up to 3.8 times the normal fare.

Packed bus stop
Photo by Vijaya Viji

SMRT also advised commuters to take the train via Jurong East on the East West Line if they are travelling to the city.

The Land Transport Authority said it had informed the Singapore Examinations and Assessment Board (SEAB) of the disruption and subsequent arrangements, in view of the GCE A-level examinations, (English Literature) being conducted on Wednesday morning.

SEAB assured affected candidates that they will not be penalised for being late and they will be given the full duration for the exam.

Earlier in the same morning, Circle Line’s train service was delayed due to traction power fault but has soon reported to be restored to normal.

It is unknown if service disruption lasted beyond the declared timing by SMRT, but acccording to social media posts by affected commuters, the disruption lasted some time beyond 8.11 am.