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Why Saw Phaik Hwa has missed the point

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Andrew Loh

Ms Saw Phaik Hwa seems to have missed entirely the concerns which commuters may have about crowded trains and stations.  She seems to be of the opinion that the issue is simply about ferrying commuters from Point A to Point B in the shortest possible time. She seems to think that the solution is a rather simple one: that commuters should “push” themselves in if trains are crowded, as she admitted doing so herself.

She is missing bigger concerns here – the safety and security of our trains and stations.

While overcrowding has given rise to frustrations and unhappiness among commuters who hope to get to their destination in time in a fairly comfortable manner, transport operators should be more aware of the safety and security concerns which are exacerbated by packed trains and stations.

For a start, the more people there are in a station, for example, the harder it would be for security personnel to spot would-be trouble-makers, terrorists included.

Just a few days ago, I was at Orchard station with a friend. Both of us were looking for security features or security personnel. There were virtually none. And this is the situation not only at Orchard station. The same is seen elsewhere, in particular City Hall, Jurong East, Yishun, etc.

The crowds inside these stations are substantial.

My friend and I at Orchard station asked ourselves, “What if a bomb went off here?” The consequences would be terrible for sure – but it would be exacerbated given that stations are bursting at the seams, packed as they are with commuters.

There would not only be casualties from the explosion itself but also inevitably from the resulting stampede of people.

And then remember this: it is not one crowded station we are talking about here. It is virtually all major stations throughout Singapore. Each of them is a convenient target for terrorists who, one can imagine, would target stations which have the most number of people, for maximum impact.

And with the many stations which are overcrowded, security personnel are stretched to the maximum as well.

In 2008, Law Minister and Second Minister for Home Affairs, Mr K Shanmugam, admitted this in Parliament:

“Our Home Team officers at the front line are stretched and strained over a high alert that started since end 2001.  The total number of overtime hours ICA ground officers at the checkpoints have to put in every month to cope with the volume of work varies between 23,000 and 28,000 overtime hours.”

According to Mr Shanmugam, “the volume and scope of work have greatly expanded, with increased population, tourist arrivals and more international events which require higher security coverage.”

In 2009, Workers’ Party chairman and Non-constituency MP, Ms Sylvia Lim, again highlighted the concern. Without counting the added demands of having the casinos, she said, “this study confirmed work overload and understaffing in several areas, even before the casinos are functional.” She was referring to the Ministry of Home Affairs’ own study, “Human Factors”, on operational fatigue on the officers of the Home Team.

What about Transcom, the security outfit which was set up in 2008 to specifically deal with transport security?

Overcrowded stations and trains are death traps.

How much have we learned from the bombings of London and Madrid? Or have we learned anything at all? And contrary to what the government has said, security of our stations and depots are not, should not and must not be the responsibility of the transport operators.

And how well-prepared our security personnel are, is an open question, going by what the Law Minister himself said.

I do not recall Ms Saw showing or being concerned about this matter. She seemed to be more concerned about the “maintenance” of the trains themselves!

In light of the recent security breaches at Changi depot and the escape of terrorist-suspect Mas Selamat, one wonders how seriously the authorities take security issues.

If ever a bomb should go off – and this is no far-fetched imagination as the Jemaah Islamyah’s targeting of Yishun station has shown – no amount of “review” of our security system would comfort the families and those who are victims.

The arrogant attitude of Ms Saw, as displayed through her remarks about crowded trains, leaves one wondering if she is the right person for the job – or if she is even aware of the wider implications of overcrowded stations and trains.

————

Read also: Singapore Police Forced – stretched and fatigued.

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Indonesia

Miss Universe cuts ties with Indonesia chapter after harassment allegations

The Miss Universe Organization severs ties with Indonesia franchise due to harassment claims. Malaysia edition canceled.

Women allege body checks before pageant. Investigation launched. Safety prioritized.

Indonesia winner to compete in November finale. Height requirement controversy.

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WASHINGTON, UNITED STATES — The Miss Universe Organization has cut ties with its Indonesia franchise, it announced days after allegations of sexual harassment, and will cancel an upcoming Malaysia edition.

In the complaint, more than a half dozen women said all 30 finalists for Miss Universe Indonesia were unexpectedly asked to strip for a supposed body check for scars and cellulite two days before the pageant’s crowning ceremony in Jakarta.

Their lawyer said Tuesday that five of the women had their pictures taken.

“In light of what we have learned took place at Miss Universe Indonesia, it has become clear that this franchise has not lived up to our brand standards, ethics, or expectations,” the US-based Miss Universe Organization posted Saturday night on social media site X, formerly known as Twitter.

It said that it had “decided to terminate the relationship with its current franchise in Indonesia, PT Capella Swastika Karya, and its National Director, Poppy Capella.”

It thanked the contestants for their bravery in coming forward and added that “providing a safe place for women” was the organization’s priority.

Jakarta police spokesman Trunoyudo Wisnu Andiko said Tuesday that an investigation into the women’s complaint has been launched.

The Indonesia franchise also holds the license for Miss Universe Malaysia, where there will no longer be a competition this year, according to the New York-based parent organizer.

In a lengthy statement posted to Instagram, Indonesia franchise director Capella denied involvement in any body checks.

“I, as the National Director and as the owner of the Miss Universe Indonesia license, was not involved at all and have never known, ordered, requested or allowed anyone who played a role and participated in the process of organizing Miss Universe Indonesia 2023 to commit violence or sexual harassment through body checking,” she wrote.

She added that she is against “any form of violence or sexual harassment.”

The Jakarta competition was held from 29 July to 3 August to choose Indonesia’s representative to the 2023 Miss Universe contest, and was won by Fabienne Nicole Groeneveld.

Miss Universe said it would make arrangements for her to compete in the finale, scheduled for November in El Salvador.

This year’s Indonesia pageant also came under fire for announcing a “significant change in this (year’s) competition guidelines” with the elimination of its minimum height requirement after it had crowned a winner.

In its statement, the Miss Universe Organization said it wanted to “make it extremely clear that there are no measurements such as height, weight, or body dimensions required to join a Miss Universe pageant worldwide.”

— AFP

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Malaysia

A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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